10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Volkswagen Atlas Cross Sport miscellaneous problems

miscellaneous problem

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2021 Volkswagen Atlas Cross Sport Owner Comments

problem #8

Apr 252022

Atlas Cross Sport

  • miles

A D V E R T I S E M E N T S

I was pulling into a parking spot, my foot on the brake pedal, hand ready to shift car into park. At that time the rev counter went up to 7000, the car jumped the curb, I stepped hard on the brake but the car kept going. The car stopped when it slammed into a parked car so hard that it pushed the parked car into the street. No warning lights and the airbag did not deploy. Unsure of what malfunctioned. Anyone can inspect it. VW has been uncooperative and has told me several different stories about getting it looked at by a VW rep. The car had over $10k worth of damage which has been fixed first at the request of VW corporate.

- Myrtle Beach, SC, USA

problem #7

Sep 112021

Atlas Cross Sport

  • miles
Car stalled at red light before getting on the highway. As I was merging on the ramp to 295, the car started stuttering, and steering wheel was vibrating severely. EPC and Engine light popped on. Had to pull over and was almost hit by a truck. Turned on ok. A minute into the drive the EPC and Engine light popped on again and car started stuttering again. Was on major highway so had to pull off at next exit and pulled into a parking lot. Customer Care sent a tow truck, and the SUV was towed to Salem County VW in Monroeville, NJ. Called Salem County VW to let them know the SUV was in tow. Stated they would try to look at it, but to make a formal request online. Made a formal request online for an appointment at 8:45 a.m. on 9/13. Car was in shop for 10 days with a bad fuel injector.

- Carneys Point, NJ, USA

problem #6

Apr 042022

Atlas Cross Sport

  • miles
UNKNOWN: 3/22 Vehicle stalled two times at 70 mph on a highway. Increased steering wheel vibrations/ shaking Increased gas pedal vibrations Overall vehicle shaking increased after this occurred Took it to dealer which had it in the shop until 3/25. Stated couldn-€™t find anything wrong. Went to pick it up on 3/25 and STOP/START ERROR appeared. Left it until Monday. Talked to technician and stated car misfired last week but couldn-€™t find anything else and cleared error code. April 4th Car stalled and stuttered three times on a major highway at 70 mph Car started shaking again. Dropped car to dealership on4/4 and on way car barely made it passed 50 mph and shook during the drive to dealership. Acceleration was very slow. Both incidents put me in positions where accidents could have happen on major highways. Luckily, I was able to pull over both times before a major accident ensued. Vehicle is still in shop without any status on an update.

- Carneys Point , NJ, USA

problem #5

Feb 142022

Atlas Cross Sport

  • miles

A D V E R T I S E M E N T S

on 2/2/22 Brought vehicle to nearest dealership.Upon inspection they ordered a HARNESS;TECH CHECKED AND FOUND LOST COMMUNICATION WITH DOOR CONTROL MODULE DRIVER SIDE DOOR MODULE FAULTY PART ON ORDER. My vehicle is available for inspection upon request keeping in mind underivable safety issues. on 2/02/2022 to start with, drove into dealership because of windows on drivers side opening, dash board lights all lit up.on 2/14/2022 while driving on highway and thru streets emergency brake would go on and give a hard brake stop. lights on and beeping. to get vehicle moving we had to turn off car, get out while on highway open and close doors to try to reset only for it to happen over and over while in traffic on the highway and then in city streets.The vehicle has been parked in my driveway since 2/14/22

- Staten Island, NY, USA

problem #4

Feb 282022

Atlas Cross Sport

  • miles
Emergency brake engaged while driving, car warning beeps and warning alerts while stopped and while driving, windows opening while driving - cannot be closed from driver side, car alarm activated when opening door. Dealer states the problem is a door harness and parts not available. They state there is a problem with many other VW Atlas 2021 cars. Over 80 in their lot with same problem.

- Brick, NJ, USA

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problem #3

Apr 052021

Atlas Cross Sport

  • miles
Where do I start? There has been a number of issues within a week of purchase with warning lights coming on for no reason, the display panel saying ACC deactivated and not displaying the MPH which I prefer, not accelerating more then 20 mph, charger pad not charging, all of a sudden the doors don't open for keyless entry, the motion for the trunk doesn't work, the direction on the mirror will say East for instance, when I'm going in a totally different direction, coolant light came on at 9k miles and people told me this shouldn't happen until at least 30k, radio and speakers are iffy...the sound was much better in my Jetta, the tire pressure light is on yet again, but the air isn't low, parking brake coming on while driving (could've had an accident), windows going down by themselves, error driver door contact switch, attention, engine is running while I'm driving, error start/stop switch, car net doesn't work properly. I'm pretty sure I'm forgetting something else. I've looked online and soooo many people are experiencing the same issues, even people I know personally that has the same truck. I've taken the car back now about 4 times I believe, and still no resolution. They always say they found nothing wrong. Then i just took it back on January 8th and now they still have it as of today, February 1st, saying the parts are on backorder until March. I've been in contact with VW corporate trying to get released from the vehicle but wanted to report this before someone dies then they finally do a recall because someone was hurt or dead. I was told that I couldn't give it back under the lemon law until things happened 3 times and I had to give them a chance to fix it. I bought this car brand new and this just shouldn't be happening. It's apparent there's some kind of glitch with this car and I hate that I'm stuck with it.

- Naperville, IL, USA

problem #2

Jan 242022

Atlas Cross Sport

  • miles
Error message -€œdriver door contact switch-€ occurs, drive door and driver side passenger windows roll down, locks disengage, alarms ding and causes a sensor to engage the emergency parking break which occured both while stationary or while moving.

- Cincinnati , OH, USA

problem #1

Sep 092021

Atlas Cross Sport

  • miles
After getting a car wash the screen blacked out for around 24 hours. During that the backup camera did not work, the charging ports in the middle did not work, and I was unable to listen to the radio. Also, fluid keeps leaking in moderate puddles even when the air is not on.

- Murfreesboro, TN, USA

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