The brakes on this new car constantly grind and are extremely noisy. There have been a few occasions where they barely stopped the car before we hit another car. We have brought the car in for service several times and the dealer is unable to repair the vehicle. The service reps tell us this is a known problem with this car. Then they tell us they did not find any issues. they have claimed to have replaced the brakes but the issues still persist. Lots of owners of this vehicle have the same concerns or worse. This Atlas Cross Sport should not be allowed on California streets and highways. This really needs to be looked into

- Ontario, CA, USA

I have taken my car to the dealer and had them look at the brakes. Every time I press on the brakes it makes a grinding sound almost as if the car is to heavy for the brakes and skids a little. At Findlay Volkswagen they tell me they are aware of the problem, but Volkswagen has not approved any type of fix. I have also talked to other people with the same car everyone I have spoken with that has this model car has the same issues with the brakes. To mne this is a safety issue if the car is to heavy for the brakes.

- Las Vegas, NV, USA

The brakes make a grinding and squeaking sound after every start up and continues either for many miles or doesn't go away at all. It is a safety issue because the brakes sound horrible and this is not a normal occurrence for a new car, i will not know if there is a more serious issue with my brakes if its "normal" for them to make this sound. The dealership has inspected the vehicle and says everything is fine and that this is normal... They have had numerous of the same vehicle in the shop for the same issue. This is not normal for a brand new vehicle. No warning lamps are on.

- Conroe , TX, USA

Upon breaking its a grinding at time with squeaking. I-€™ve taken concern 2-3 times now to dealership and they say there-€™s nothing wrong with breaks. They have given me no resolution in fixing. It happens on a daily. Depending how breaking happens. I-€™ve never owned a vehicle that had this issue and for a dealership not to fix.

- Sanger, CA, USA

I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.

- Houston, TX, USA

While driving less than 30 mph in slow traffic the automatic braking system engaged itself which caused me to almost get hit. Another time, I was in slow traffic less than 20mph both sides of the street were filled with cars driving and my automatic brake began to light up and the brake was engaging but I was still able to keep driving the car despite what was happening with the automatic brakes. In normal driving conditions whenever I press on the brakes the vehicle does not stop right away. It take a lot of effort for the vehicle to stop almost as if, the car is too heavy for the braking equipment installed on the vehicle. There have been maybe one to three times where I slammed on the brakes and the vehicle did not fully stop which now has caused increased anxiety. Another issue I am having not related to the braking mechanism. Electrical on the infotainment system. The screen has gone out a few times and the syncing system from cell phone via Bluetooth does not always seamlessly happen. I have taken my car to be checked out regarding my concerns. I was advised the car checked out.

- Lawrenceville, GA, USA

Since purchasing this car, i have had problems with the parking brake automatically turning on when driving and at every stop; the car doors in the front do not lock/unlock; causing a concern for emergency with two kids in the car. The sunroof malfunctions along with the windows working on their own, going up and down and the sunroof not closing. The electrical front panels malfunction and cause the break system to start on its own, the screens turn black and am unable to use the front power screen. The doors lock and unlock by themselves from the inside and outside, not able to use the buttons on the doors to lock/unlock. The windows constantly open and close by themselves, again causing safety harm for the children in the car. When the car comes to a stop sign and brakes, it will either shut off or the parking/emergency brake will engage automatically. I have called 2 branches of dealerships through vw and since its a recalled car with no remedy, they will not let me schedule appointments to fix as they have no loaners available long term. I am very scared driving this car with two small children and the airbags recalls, brake problems and electrical malfunctioning. The VW customer care did not help me at all with the claim, and more concerns are happening weekly. With no remedy for the recall, vw dealerships have given me no trade in options or ability to put into the service department; they took name and number and said they would call when remedy is available.

- Bradford, Pa, PA, USA

This vehicle DOES has a recall listed for the door harness. I have been trying, unsuccessfully, to get a return call from my dealship since NOVEMBER. I literally leave a message (after physically talking to someone) and NO ONE calls me back. The passenger front door is misaligned and does not close properly, the electronics go crazy and sensors randomly go off. I took the vehicle in one week after purchase regarding the above and was told they needed to get approved to get my car in and get me a loaner. Service stated my car would need to be sent to their body shop for "several weeks, " and couldn't provide a loaner at that time. Since then, I have called MULTIPLE times and nothing. With the issues with the electronics and now the wiring harness, this vehicle is definitely NOT SAFE TO DRIVE, though VW claims it is. How is it safe to drive when you are driving down the road and the emergency brake engages" Then you have a wreck and the airbags don't deploy correctly" I am a nurse and drive all over Texas for my job. Sometimes I may drive 3 hours just to get to one location, then drive 3 hours back. These issues do not leave me confident in driving my VW safely.

- Terrell, TX, USA