The contact owns a 2010 Volkswagen Cc. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over a year ago. The dealer (reeves Volkswagen tampa, 11337 N Florida ave, tampa, fl 33612) was contacted and confirmed that the parts were not available for the recall remedy. The vehicle was not taken to an independent mechanic or dealer for diagnostic testing or repairs. The manufacturer was not notified. The failure mileage was unknown. VIN tool confirms parts not available.

- Lutz, FL, USA

The contact owns a 2010 Volkswagen Cc. While driving various speeds, the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline). The contact called the manufacturer and was advised that parts were not available to complete the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The dealer was not contacted. The failure mileage was approximately 123,094. VIN tool confirms parts not available.

- Washington, DC, USA