2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,340 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen CC drivetrain problems

drivetrain problem

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2011 Volkswagen CC Owner Comments

problem #2

Nov 072016

CC

  • 51,000 miles

A D V E R T I S E M E N T S

2011 VW sport Cc - less than 52,000 miles. Stalls while driving on the interstate. Dealer advised timing chain issues and while repairing the engine they had to replace unreliable parts. Known issue but none under recall. They said a screen shattered in the engine, a known issue is what caused all of this. All manufacturing error. Customer care admitted that and so did the dealer service department. Quote $1400. Then the next day they they "discovered" the car needed a new cam shaft. New quote $2200. Nothing under warranty/recall. VW customer care told me to save my receipts incase a recall comes about but did not care about the safety of the car or the fact they are replacing unreliable parts. If they know they are unreliable why are they not on recall. Wrote a letter to the CEO and got the cost reduced to $1400. Receipt shows one price no break down of costs and was told I could not have the parts back, even though I just paid $1400 for them. I have no idea what was under warranty or recall or was it all labor cost. VW does not care about their customers. And by the way the air bag is still not repaired, that is under recall. Safety in VW - zero

- Wyoming, PA, USA

problem #1

Oct 312015

CC

  • 83,680 miles
Driving along push gas no responds car lights come on car not in gear. On highway no photos but the 08 & 09 were recalled for the same reason.

- Willingboro, NJ, USA

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