3.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen CC wheels / hubs problems

wheels / hubs problem

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2011 Volkswagen CC Owner Comments

problem #2

Jun 062016

CC

  • 75,000 miles

A D V E R T I S E M E N T S

An email I sent to darcars/ silver spring: In June of 2016, I noticed my car "puttering" and almost stalling out. A few days later, my engine light comes on. I immediately check the oil level, which were good. I then believe there to be an issue with the muffler, or manifold. In June of 2016, I brought my car in to darcars due to the engine light being on. Within a couple hours, I was told there was an issue with a valve (unclear information provided by the receptionist) under the hood. The action provided was under warranty, so I had to pay nothing. I got my car back the same day...engine light off, and I drove home a few days/weeks later, the engine light came back on. I returned to darcars, and told them the light was on again. This was around August 2016. The receptionist, took the car in, and provided a loner car. A few hours later, I was told the action required was under warranty, and they were fixing it. Again, the receptionist mentioned a "valve" replacement. (very unclear communication) I drove the car a few more days, the engine light came back on...I brought it in...I'm told the exact same info as before. Except for now, I'm told darcars has to "send-off for a part". I'm provided a loner, and in a few days, I get my car back. The engine light is off. This is in September of 2016 same story... engine light comes back on(October 2016), again, the engine light returns, along with the low tire pressure light. I bring it in on a Wednesday (before thanksgiving). I inform them of the issue. The receptionist asks me can I leave it. I inform him I'm going to South Carolina for the holiday and would return the day after thanksgiving. I also had some errands to run that day (Wednesday), could I have a loner. He told me "no", "you'll be fine if the engine light is on. Just as long as it's not blinking".

- Silver Spring, MD, USA

problem #1

Aug 152013

CC

  • 11,000 miles
For the fourth time I have gone to get my car checked out, and the problem isn't getting resolved. There's a constant rattling, that makes the car seemed unbalanced of sorts. Also my tires are getting used up, very rapidly as little as 2-3 months. They say they know what the problem is, but still my car needs to be brought in for the same thing.

- Palmetto Bay Fl, FL, USA

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