Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
23,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Golf seat belts / air bags problems

seat belts / air bags problem

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2011 Volkswagen Golf Owner Comments

problem #5

Sep 102016


  • miles


The contact owns a 2011 Volkswagen Golf. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer was unable to provide a loaner vehicle or repair the vehicle in a reasonable amount of time. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

problem #4

Feb 292016


  • miles
Takata recall. The contact owns a 2011 Volkswagen Golf. The contact received notification of NHTSA campaign number: 16V078000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fair Haven, NJ, USA

problem #3

Jun 082016

Golf 4-cyl

  • 48,000 miles
Takata recall hello NHTSA, I am writing to express a concern that I have regarding my 2011 VW Golf tdi. My concern is that vehicles affected by both the takata recall and the VW "clean diesel" tdi emissions scandal will not be given equal priority by VW throughout the airbag recall and replacement process. Specifically, I worry that the impending buy-back of older tdi diesel models like mine will cause VW to give those airbag replacements a much lower priority in comparison to other vehicles that require a replacement. For example, strictly from a financial standpoint for VW, it is in their best interest to wait as long as possible before commissioning the airbag replacement of my vehicle. I believe this to be true because the tdi buy-back would negate the airbag replacement entirely, as the vehicle would no longer be legal to operate in the us. Furthermore, if the tdi buy-back vehicles are resold in other countries with lesser safety standards, VW may conclude that it is more beneficial for them financially to leave the defective airbags in place, since no legislation would be preventing it. I have expressed my concerns directly with VW, but they are unwilling to share any information regarding the timing of replacement parts or to which order of models the replacements would be distributed. Unfortunately, they are also unwilling to present any other possible solutions for me. I do realize that some of my concerns are speculative in nature. However, given VW's untrustworthiness actions of late, and that this directly impacts my family's safety, I feel that I am justified in expressing these concerns to a safety-oriented Agency such as the NHTSA. I thank you in advance for any assistance you can provide -- not only for myself, but for the other nearly 500,000 vehicles/families affected by the combination of these two issues. Best regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Richardson, TX, USA

problem #2

May 052016


  • 60,000 miles
Yesterday I received a letter from VW saying my car was subject to a recall for a takata airbag issue. The letter said parts are not yet available to make repairs and to do nothing at this time. My neighbor has a Honda CRV that was also affected by the recall. They were provided with a rental car and told not to move the Honda until notified to do so. As I understand this is a potentially deadly problem, why am I being instructed to continue driving my car when my neighbor was told not to move theirs under any circumstance? the letter lists "NHTSA 16V078".

- Richmond, VA, USA

problem #1

Aug 312012

Golf 5-cyl

  • 9,000 miles
The contact owns a 2011 Volkswagen Golf. While driving approximately 5 mph, another vehicle crashed into the front passenger side of the contact's vehicle. The air bags deployed several minutes after the actual impact and not during. The contact sustained a chest contusion, multiple bruises to her body and face, a sprained left foot and burns to the chest and right hand from the air bag deployment. The police reported to the scene and a report was filed. The vehicle was towed to an auto body shop and was not repaired. The approximate failure mileage was 9,000. Updated 11/07/12

- Kenosha, WI, USA

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