Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta body / paint problems

body / paint problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Dec 102003

Jetta 4-cyl

  • Manual transmission
  • 20,000 miles


There is a leak in the frame of my vehicle, yet every time I bring it into the dealership in honolulu, they fail to locate this leak. When it rains, the front right floor of my Jetta fills with water that seeps down into the frame from the roof. If I park the vehicle facing uphill, this does not happen, nor if the vehicle is parked on a level surface, only when facing a downhill slope. I don't know why this issue cannot be resolved by VW, but the past 10 times I've had my car in for service, it has never been resolved.

- West Chester,, PA, USA

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