Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.5

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
60,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta brakes problems

brakes problem

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2002 Volkswagen Jetta Owner Comments

problem #4

Nov 082004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 80,000 miles

A D V E R T I S E M E N T S

The booster and master cylinder were defective. When touching the brakes they locked up.. booster and master cylinder are good, but shaft between the two misaligned and hangs up. Cannot realigned.....manufacturer insisted that booster and master cylinder were good, but shaft between the two was misaligned, could not realign it. Has to replace it at $640.

- Berne, IN, USA

problem #3

Aug 112004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 39,000 miles
While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. This was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. My foot was no where near the break petal. This caused me to skid on the dry pavement and left me extremely close to a ditch. As soon as the car stopped moving the brakes returned to normal. This occured twice more during the mile to my home. It was towed to the dealership. "no fault codes" were in the computers memory. Initial diagnosis - intermittent occurance of an unknown nature. My concern is that if this occured on a busy highway I may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction. My concerns were heeded and a tech was assigned to drive the vehicle home that eve. The brake lock-up occured several times to him while driving slowly. It was once again towed to the dealership. They are replacing the brake booster but are not sure this is the exact cause of this problem. I am concerned to say the least. This is my only vehicle. Is there a recall or investigation" are there deaths attributed to this failure? could there be unreported deaths due to this defect? why was there no fault in the computer" vehicle being repaired @ speedcraft VW, wakefield, ri, (401) 783-3303.

- Narragansett, RI, USA

problem #2

May 202004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 28,000 miles
Vehicle had difficulty shifting out of park. Dealership said it had to do with a brake switch recall and that the problem was corrected. When vehicle was driven after repair, brakes felt differently, but worked. A week later while driving on the interstate, the brake pedal stuck and would not accelerate over 50mph. The dealership said the master cylinder was bad and will replace it. Other problems include the arm rest breaking three times, window mechanics needed replaced, door leaks, and cover on plastic interior peeling.

- Bridgeport, WV, USA

problem #1

Mar 022004

Jetta

  • 94,000 miles
While driving, pressure was applied to the brake pedal and the vehicle did not stop at the desired stopping point. Master cylinder was replaced twice.

- Dedham, MA, USA

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