Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta brakes problems

brakes problem

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2002 Volkswagen Jetta Owner Comments

problem #3

Jul 242007

Jetta 4-cyl Diesel

  • Automatic transmission
  • 79,000 miles


Brake power booster suddenly fails in stop and go traffic and vehicle brakes really hard and the brake pedal floors on its own. This can cause serious accidents.

- Hicksville, NY, USA

problem #2

Nov 082004

Jetta 4-cyl Diesel

  • Automatic transmission
  • 80,000 miles
The booster and master cylinder were defective. When touching the brakes they locked up.. booster and master cylinder are good, but shaft between the two misaligned and hangs up. Cannot realigned.....manufacturer insisted that booster and master cylinder were good, but shaft between the two was misaligned, could not realign it. Has to replace it at $640.

- Berne, IN, USA

problem #1

Aug 312002


  • miles
Volkswagen of America is refusing to notify consumers & dealers of this potentially dangerous condition experienced by many new 2002 1.8-T Jetta.

- Corvallis, OR, USA

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