Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,586 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta engine problems

engine problem

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2002 Volkswagen Jetta Owner Comments

problem #7

Sep 192016

Jetta

  • 91,677 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Volkswagen Jetta. The contact stated that the engine warning indicator illuminated. The vehicle was taken to a repair center, but the cause of the failure could not be determined. The independent dealer who sold the contact the vehicle did not verify if the vehicle was included in NHTSA campaign number: 14E007000 (engine and engine cooling). The manufacturer was not notified. The approximate failure mileage was 91,677.

- Dover, NC, USA

problem #6

Jan 202016

Jetta

  • 115,225 miles
The car will shut down while decelerating(ex..coming to a stop sign or light)the engine just stops and the generator light comes on.I can start it up again right away.it is very dangerous and I feel like I may get rear-ended I have read online threads that other people have the same problem and they are having problems finding a solution.I have had this vehicle since new and now it only has a little over 115,000 miles on it.

- Vancouver, WA, USA

problem #5

Nov 242015

Jetta

  • 94,000 miles
Oil light is blinking, I was told by several mechanics that Jettas as well as Volkswagen in general are known for having terrible sludge issues. I took the car to the dealership, they charged me over $150 to diagnose my car, after diagnosing it they said that the engine needs new oil bearings due to sludge issues, they said that the oils pressure is fluctuating and that soon my engine will blow up, they said that this was not covered under similar recalls that they've had on other models of theirs and that to fix my problem I would need a new engine which would cost me over seven thousand dollars. It seems to me that this is a very well known problem for VW, they've known about it for years but just like the problem they're having right now with the software, they've kept this quiet.

- Miami, FL, USA

problem #4

Sep 232014

Jetta 4-cyl

  • miles

A D V E R T I S E M E N T S

Just checking my VIN to compare my own research with my immobilized vehicle to the results I receive from this site because I'm not sure who can or is willing to help me answer my questions other than the actual person in charge at the specific department of a company that I have questions with.

- Sebring, OH, USA

problem #3

Jun 262009

Jetta

  • 57,000 miles
I purchased a certified used vehicle in 2006 from a Volkswagen dealer in Virginia (Volkswagen of dulles). Two months after the vehicle purchase, we noticed the car electrical system shut down while approaching a stop sign in reston, va. The local dealer attributed it to a fuel system problem and charged us for a throttle body cleaning." Over the course of two years, we had multiple electrical shutdowns, some at high speed on the highway at night when the vehicle's headlights would go out and the engine would die. At one point the dealer reported a ??loose ignition switch?" and replaced that switch. After several more scary events, I emailed VW America with a description of the problem and our fears about the vehicle being unsafe to drive. In March 2009 I called VW customer service and talked to a regional case manager. On that day, the car had shut down in the middle of an intersection narrowly avoiding a collision. VW replaced the alternator and battery. Three months later, driving on memorial parkway (rt. 66) at night when the vehicles lights failed, the electrical system shut down and the engine died. I once again called VW customer service and was returned a call from a representative who said they would not address the problem further, that the warranty on the vehicle was over and that I had no recourse with Volkswagen for further investigation of the problem. I recently asked VW America customer service for copies of their records relating the case. They refused to give them to me, saying they were proprietary.?

- Jamestown, RI, USA

problem #2

Aug 072013

Jetta 4-cyl

  • 92,000 miles
Engine abruptly lost all power and turned off while driving down the street. No warning lights came on, and the car restarted and ran normally for 6 months. The same thing happened about 6 months later. 10 minutes after the second episode, mechanic wasn't able to find a fault code and drove it without the stall recurring.

- Lombard, IL, USA

problem #1

Jun 192013

Jetta 4-cyl

  • 114,200 miles
Traveling down pet sites road on my way to work when I notice my car suddenly running hot. I pulled over at the nearest safest place to do so and proceeded to check my fluid levels. As I was unscrewing the water reservoir cap I notice what should be anti-freeze and water mix, is a muddy brown color. I felt the substance and then realized it was oil in my reservoir, and almost all my oil had been removed from my engine and im guessing was displaced to my reservoir. My car never once has acted like it wanted to run hot, nor had it until 6-19-2013.

- Chapin, SC, USA

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