Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta steering problems

steering problem

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2002 Volkswagen Jetta Owner Comments

problem #1

Sep 052003

Jetta 4-cyl Diesel

  • Automatic transmission
  • 37,500 miles


The power assist for this tdi vehicle has failed multiple times under several different circumstances. Most often, it occurs when applying the cruise control at speeds of less than 70mph and also when having to rapidly decellerate or move along with city related traffic. Most often, the check engine light comes on, but by the time it does, I already know there is a problem. I have no passing gear, and to accelerate from a stop to 60 mph takes a minute or more. Typically, when the problem occurs, if I stop the vehicle, turn it off, and crank it again, the problem is resolved until the circumstances which bring about the problem are re-enacted. It will usually take several cycles of the engine being cranked and turned off before the check engine light will turn itself off. I purchased the vehicle used with about 35,000 miles on it and the problem occurred about 100 miles from the dealership. After having the vehicle in for repeated repairs, I've since come to learn that similar problems were occurring with the vehicle prior to my purchasing it (were not disclosed at purchase), according to service records.

- Mount Olive, NC, USA

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