Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

1.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
102,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta suspension problems

suspension problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

2002 Volkswagen Jetta Owner Comments

problem #2

May 012011

Jetta 4-cyl

  • 113,500 miles

A D V E R T I S E M E N T S

My right front coil spring snapped due to a defective spring. I opened my car door and sat in my car and heard a loud bang. It turned out that 1/2 of a coil snapped off of my right front spring. It looks like rust was not an issue and the spring was defective and failed. I'm glad I was not driving when this happened. I have contacted vwoa to notify them of the failure and am asking them to repair the part at no cost to me even though the car is out of warranty.

- Baltimore, MD, USA

problem #1

Sep 032006

Jetta 4-cyl

  • Automatic transmission
  • 92,000 miles
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr) the final item that caused me to say I would never consider another VW product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that I paid for) and replacement at 120,000 miles. I only had 92,000 miles. It will cost $5,000 to repair the engine. It is not cost effective to repair this car. It was a great car to drive but quality control is poor at best.

- Springfield, VA, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?