Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,875 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta suspension problems

suspension problem

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2002 Volkswagen Jetta Owner Comments

problem #4

Jun 042014

Jetta

  • miles

A D V E R T I S E M E N T S

Water pump replaced, tires always have issues because of the rim design, code errors, rear rods replaced, muffler, misfiring, radiator ect.

- Chicago, IL, USA

problem #3

Dec 062008

Jetta

  • 87,000 miles
I purchased a 2002 VW in 2005. I had a car accident in Dec '08. Shortly after the collision place repaired my car. The vehichle started misfiring and essentially wasn't drivable. The control arm bushing were replaced $800 (at the VW place) and the service dept said that they would check fluids in particular the transmission fluid. I was told that the transmission didn't have the updated tranmission control module (tcm) and had to replaced ( $700 part and 300 labor) the service technican did state that this was the first step in diagnosing and correcting the problem and that that this was a known issue but not a recall. Well $1000 spent on this still did not fix the problem and now they say the next step is to replace the transmission on a car that has 87K miles another 4K. Well, I can honestly say that VW is unreliable and does not stand behind their name, product or reputation. This is shameful. I am very dissafied and learned that there are numerous customer complaints on the web related to transmissiion, tcm on the VW 2002 - 2006 model. VW should be held liable and compensate for this a defective/inferior product.

- Apex, NC, USA

problem #2

Apr 142008

Jetta

  • 72,501 miles
I purchased the 2002 Volkswagen Jetta in August of 2006. The first set of repairs was on 3/2007 at 64,332 mi check engine light mulitple misfires: P0300, P0301, P0302, P0303, P0304 replaced ignition coils cost: $200.11 second repair took place in April of 2007 took car in for recall - replacement of brake light switch check engline light was back on - replaced temp. Sensor cost: $199.33 car was jerking into gear, downshifting hard and sluggish. Brought car into dealserhsip in April 2008 worn strut brushings needs rear pads needs rotors check engline light on again needs new coils again spark plugs temp sensor again new T-stat fans not working hoses under intake broken needs new transmission diagnosis cost: $149.21 estimated cost of repair: $6,500.

- Fairfield, CT, USA

problem #1

Dec 172002

Jetta

  • miles
Consumer states while driving the vehicle the vehicle would jerk back in forth.

- Union, NJ, USA

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