Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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5.1

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
19,438 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta wheels / hubs problems

wheels / hubs problem

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2002 Volkswagen Jetta Owner Comments

problem #5

Feb 192004

Jetta 4-cyl

  • Manual transmission
  • 19,000 miles

A D V E R T I S E M E N T S

The front left tire went flat after vehicle was sitting for a month, and the front right tire blew out while driving because of cracks in the sidewall. Also, the 2 rear tires developed cracks in the sidewall.

- Pompano Beach, FL, USA

problem #4

Jan 072004

Jetta 4-cyl

  • Manual transmission
  • 32,000 miles
While driving at 30 mph consumer realized that the vehicle was riding on a flat tire. Upon closer inspection consumer found that the tire had numerous splits on the inside sidewall. Also, consumer noticed that metal was exposed in some of the splits. Consumer took the vehicle to the tire dealer, who admitted that the tires were defective, but would not replace the tires free of charge. The same thing happened in 2002, but all of the tires were replaced free of charge. The manufacturer was aware of the problem.

- Louisville, KY, USA

problem #3

Nov 062003

Jetta

  • Manual transmission
  • 19,000 miles
While home on leave, my son had a flat. Upon taking the tire off, we discovered the inside separating. Almost like a slit on the inside walls. Upon further inspection, all four tires were the same. We had to replace all four. These are the Eagle rsa, high performance tires, with less than 20000 miles on them. Four blowouts waiting to happen.

- Belfry, KY, USA

problem #2

Mar 182003

Jetta 4-cyl

  • Manual transmission
  • 19,000 miles
Goodyear Eagle rsa 225/45 17R tires that came with the car when we bought it new. Completely worn out in 18,000 miles. Inside sidewalls were cracked and had bulges. (breakdown of cords) talked to VW about this and they said it wasn't covered under warranty. They told us to take it it to a tire store because it wasn't their problem. Went to America's tire store (livermore, ca) and they were good enough to call Goodyear on the defect. They pro-rated the tires (I think we got $25 out of it) and recommended Continental contitouring contact 225/45 17R. These tires are warranted from conti for 55,000 miles! the price was the same as the goodyears. Outstanding tires! don't buy your VW new with goodyears! get the michilens if you can.

- Livermore, CA, USA

problem #1

Oct 222002

Jetta 4-cyl

  • Manual transmission
  • 8,190 miles
Sidewall failure of tubeless radial right front tire. Michelin "Pilot" xse hx mxm4 225/45 R17 treadwear: 300 temperature: A traction: A tire was properly inflated and had only 8,190 miles (oem). Mounted on a 2002 VW Jetta gls. Dot #: B98ah5bx3801 tread depth upon removal was 8/32" no prior damage to vehicle, I.e., steering linkage, struck pot holes, crashes, etc...no perceivable contributing factors other than workmanship/material defect. I covet similar information, I.e., consumer problems/complaints. I am a public safety employee (state trooper) and I have extensive training in traffic homicide investigation/traffic crash reconstruction. If you read this and feel that you experienced the same problem, please email me at: Dmdjer2911@yahoo.com.

- Jacksonville, AL, USA

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