Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,260 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta wheels / hubs problems

wheels / hubs problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2002 Volkswagen Jetta:

Unsubscribe any time. We don't sell/share your email.

2002 Volkswagen Jetta Owner Comments

problem #7

Oct 172006

Jetta 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

This complaint is in reference to a flaw and misrepresentation of Goodyear Eagle ls 195/65 tires installed on a 2002 VW Jetta 1.8T. He tires wear excessively, and caused me to lose traction in the rain and crash. The crash caused $7,800 in damage to my vehicle. The manufacturer misrepresents the tires as having excellent wet traction, and very durable tread wear. These tires should be investigated, as I have also herd of other complaints and will attempt to contact Goodyear directly.

- Salisbury, MD, USA

problem #6

Jul 012004

Jetta 6-cyl

  • miles
The tires are being cut from the inside while driving. They are cut in a similar fashion. The consumer has gone through six sets of tires. It is always the two front tires. Tire brand: Good year Eagle rsa P225 45 R 17, M67ren or 3103.

- Wilmerding, PA, USA

problem #5

Oct 032004

Jetta

  • miles
While driving the front passenger side tire blowout. The right front tire failed. The left front tire contained numerous lateral cracks on the inner sidewall. The remained three tires contained similar cracks. The cracks measured 3-5 inches.

- Seattle, WA, USA

problem #4

Jul 242004

Jetta 4-cyl

  • Manual transmission
  • miles

A D V E R T I S E M E N T S

Purchased car in January 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved. Then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was supposedly on a recall part, was fixed, then it failed a few months later again, supposedly fixed, then it failed again only this time they said it was the catalytic converter, then it failed again this time they said it was the oil pump and hose and blamed that on us, then it failed again, was fixed, and now it is completely down again.

- Cabot, AR, USA

problem #3

May 152003

Jetta

  • Automatic transmission
  • 14,817 miles
This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use and value of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders. Finally, the dealership did relent and replace the transmission. We encountered the same type of treatment with the engine burning oil, and it wasn't until the engine ran completely out of oil, that the dealer would address the problem. The first time we had complained about the oil was 2 months after we had bought the car!!!

- Houston, TX, USA

Search CarComplaints.com for these popular complaint phrases...

problem #2

Jun 272003

Jetta 4-cyl

  • Automatic transmission
  • 13,000 miles
Richard gunn wrote to Goodyear; I have a 2002 VW Jetta that came stock with Goodyear Eagle rsa tires,225/45R17 91H. At 13,000 miles one of the tires went flat but did not appear to have any nails or holes in it when I removed it, although thesidewall was split. I took the tire into the clem tire company 7907 highway 72, madison, al 35758, 256-837-9151. One tire was put on order as these tires are an unusual size for this car. The following day a second tire went flat. Again there was no nail or explainable cause. A second tire was ordered. When the tires came in I went down to have them installed. I asked the shop to look at the front two tires to see that they were ok as I had now become suspicious of these tires. The shop found the front two tires were split out on the inside sidewalls as well. The shop contacted Goodyear who was good enough to replace all four tires free and asked to send the tires back for evaluation. The tires that are being returned are the same as what was just put on my car and frankly I am not all that warm and fuzzy that they are safe to drive on. I would like to see the failure analysis report on the returned tires, complete with conclusion as to the failure mechanism. Also I would like to know what the corrective action is to verify that this tire or lot has been isolated so that others might not be injured due to defects in this tire. I suppose I was fortunate that I was not traveling at high speed when my tires failed but others might not be as fortunate. Additionally I think that Volkswagen should be informed so that they can make the call on whether to notify their customers of this potential issue. I have a copy of the receipt that has all of the details on it if you would like me to fax it to you a can do so.

- Madison , AL, USA

problem #1

Jan 292003

Jetta 4-cyl

  • Automatic transmission
  • 9,000 miles
The coils on my 2002 Volkswagen Jetta gls 1.8T are burning out. Volkswagen of America has informed me that rather than replace all 4 coils, I must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last I heard. I want this complaint logged and a personal note added and directed to Volkswagen of America (if possible), "I will not renew my lease on this lemon and I will never purchase another Volkswagen again." The coil issue is just one of the issues I'm having with this vehicle. The date below is the last time I went in for coil replacement and got to work late.

- North Bergen, NJ, USA

Not what you are looking for?