Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,022 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Jetta suspension problems

suspension problem

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2003 Volkswagen Jetta Owner Comments

problem #2

Aug 252009

Jetta 4-cyl

  • Manual transmission
  • 17,643 miles


The contact owns a 2003 Volkswagen Jetta. While backing out of the driveway. There was a loud popping sound outside of the vehicle. The driver continued to travel. The vehicle was taken to an independent mechanic for inspection. The technician stated the failure was contributed to the front passenger coil spring. The vehicle was repaired for the failure. The failure mileage and current mileages were 17,643. Bl updated 9/17/09 updated 09/18/09.

- Natick, MA, USA

problem #1

Jan 132007

Jetta 4-cyl Diesel

  • Manual transmission
  • 78,400 miles
While pulling to a stop at the end of my street I heard a loud bang. After getting out and inspecting the vehicle I noticed the right front spring had broken. I have not hit anything that would cause the spring to break. I am puzzled as to why this happened on a car with only 78,000 miles. The repair shop says this is the 6th Jetta or golf they have seen with this problem in the last few months. The car is a 2003 VW Jetta tdi. I am now out $450 to replace the springs?

- Fairlawn, OH, USA

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