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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
114,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Jetta fuel system problems

fuel system problem

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2004 Volkswagen Jetta Owner Comments

problem #5

Mar 032014


  • 119,000 miles


VW Corp rejected catalytic converter replacement when we identified that the flex pipe was leaking/loud and was over the mileage warranty (VW extended the part warranty to 10yrs or 120K miles) our car had 120,110 miles. There was no local VW dealership to id repairs near where I was working. The part did failed before the 120K miles; and has been leaking or damaged for sometime. Since it warmed up and I had the windows down I was able to hear the leak. This part was replaced under warranty previously and was a recall item on this model and year. Is there a "range" on mileage that the VW is required to take into account for travel to nearest VW dealer location for repairs or written within the current emissions warranty law??

- Hoffman Estates, IL, USA

problem #4

May 282013


  • 145,000 miles
The contact owns a 2004 Volkswagen Jetta. The contact stated that while driving at unknown speeds, he noticed a strong fuel odor. Upon inspection, it was found that the fuel pump had failed. The manufacturer advised that the VIN was not included in NHTSA campaign number 04V586000 (fuel system, diesel). The vehicle was not repaired. The failure mileage was 145,000 and the current mileage was 146,177.

- Denison , TX, USA

problem #3

Apr 012008


  • 26,000 miles
We are the original owners of a 2004 Jetta with 2.0 engine with 98K as of Apr 2013. Without any warning or clues from VW dealer or auto shop, the car would not start; car would turn over the engine but no fuel pressure. Depending on season (winter) and location (middle of no where) this can cause a hazard for the driver and passenger. The car would start after leaving it alone for 2-3 hrs and try restarting. The warning seems to be when the interior light does not come on which means the switch is acting up; the fuel system is at a low pressure will cause a no start. Under VW new car and independent shops can not duplicate; many on-line owners has have pointed the finger at a door latch/priming circuit board that controls the fuel pump prime when the driver door is opened. Good pics on the circuit board failed/cracked solder joint. This door latch priming is used on many VW group cars; we own a cayenne and I can hear the priming. Please consider a recall of this VW part or telling VW to stop placing the fuel pump priming circuit in the driver door latch. The ignition key seem to be what other car makers use.

- Hoffman Estates, IL, USA

problem #2

Jan 012013


  • 172,000 miles
The contact owns a 2004 Volkswagen Jetta. The contact stated that a fuel odor was being emitted from the vehicle. Upon inspection, it was found that fuel was leaking around the area of the engine. The vehicle was taken to the dealer and informed the contact that the diesel fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure and although the part number for the failed component was the same as in the recall, the vehicle was not included in NHTSA campaign id number: 04V586000 (fuel system, diesel). The failure and current mileages were 172,000.

- Snow Camp, NC, USA

problem #1

Aug 272012


  • 110,000 miles
The contact owns a 2004 Volkswagen Jetta. The contact stated that the vehicle emitted a strong fuel odor, the contact inspected the vehicle and found that the supply line cracked and as a result, the fuel neck to spill over top of the tank and ground. The manufacturer was made aware of the failure and advised that the vehicle was not included in (NHTSA campaign id number: 05V154000 fuel system, gasoline: Delivery: Fuel pump) the vehicle was not repaired. The failure and the current mileage was 110,000.

- Jacksonville, FL, USA

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