The contact owns a 2007 Volkswagen Jetta. While driving approximately 20 mph with the seat warmers activated, the driver side seat warmer immediately overheated and burned the contact. Medical attention was not required. The failure persisted even at the lowest setting. The failure recurred on one other occasion. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.

- Bellows Falls, VT, USA

2007 Volkswagen Jetta. Attorney representing consumer writes in regards to vehicle seat heater caught fire and burned the consumer and her clothing. After the dealer kept the vehicle for two weeks, it was returned to her in the same manner and she was offered $1200 and they would disconnect the heater.

- Henrico, VA, USA