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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
19,681 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Volkswagen Jetta brakes problems

brakes problem

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2007 Volkswagen Jetta Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #9

Sep 152008

Jetta

  • 27,000 miles

A D V E R T I S E M E N T S

I have a 2007 VW Jetta. At 27,000 miles I had to have rear brake pads replaced and rotors turned. Brakes were rubbing metal to metal. I think it is a premature brake wear problem. Do not know if it is faulty parts or what. Dealer says it is normal to have rear pads wear out with that little of mileage. I am 55yrs. Old and I have never seen that with any car. I hope it does not cause anyone to have an accident.

- Byhalia, MS, USA

problem #8

Nov 062008

Jetta

  • 22,000 miles
The rear brakes and rotors need replacement at 22,000 miles. While the front brakes are perfect.

- St. Louis Park, MN, USA

problem #7

Aug 272008

Jetta

  • 29,000 miles
At 29,000 miles I started hearing a grinding noise in my rear brakes. Called dealership advising of noise and was given an appt for 2 weeks later. At appt was advised that rear brakes and rotors needed replaced. VW advised me that it is normal for the rear brakes to go before the front brakes. No repair work done, car has been sitting in my garage.

- York, PA, USA

problem #6

Mar 152007

Jetta

  • 1,000 miles

A D V E R T I S E M E N T S

The contact owns a 2007 Volkswagen Jetta. Whenever the contact attempts to drive his vehicle, he hears a grinding sound coming from the brakes of the vehicle. The dealer stated that all of the brake components needed to be replaced. The failure has occured on more than five different occasions. The current mileage was 40,000 and failure mileage was 1,000.

- Miami, FL, USA

problem #5

Dec 222007

Jetta

  • miles
The rear brakes have been wearing down abnormally. The rear rotors and brake pads have been replaced at 20,000 and 40,000 miles.

- Millstone Township, NJ, USA

problem #4

Aug 292008

Jetta

  • 31,121 miles
Had to pay to replace rear brake pads and rotors at 21,272, and now less than 10,000 miles after I have to do it again. This is obviously a defect and not normal wear and tear but VW refuses to pay for it and fix it. I have had many cars and never had to replace brake pads, let alone rotors also, before 40,000 miles. My driving style has not changed, if anything I've mellowed with age. There are other issues that bother me besides the very short life span of the rear brakes on my Jetta. The brake wear light that lets you know there's a problem with your brakes only works for the front brakes. Also, I've been told by the service department that although the rotors are not damaged they need to be replaced and cannot be turned on the Jetta because it will cause premature pad wear! so I have defective brakes that wear out prematurely, not way of knowing that they're wearing out until you hear the problem (which is usually too late), and no matter what you also have to replace the rotors everytime you change the pads!

- La Mesa, CA, USA

problem #3

Feb 182008

Jetta 4-cyl

  • Automatic transmission
  • 17,000 miles

A D V E R T I S E M E N T S

I purchased a new 2007 Volkswagen Jetta in December 06 from trend motors rockaway NJ. The week of Feb 18th 2008, my brakes felt mushy. I do not put many miles on my car because I work close to home (4 miles one way) the car has 17,000 miles, I took my car into the dealer 02/20/08 and let the dealer know what was going on with my brakes. I was informed that the back brakes need to be replaced (rotors & pads). I could not believe the back brakes wore out before the front? I never had this happen to me. The cost of the repair would be $380 and it was not covered under the warranty. I asked if there was any defects on the back brakes because I have read there was. They said they did not know of any defects and they gave me a number to call (customer relations to see they could assist me). I voiced my complaint with customer relations and gave the same information. I was told that I needed to let them talk to the dealer and the latest that I would hear from them was the next day. I just can"T believe that the back brakes would wear before the fronts? I am a safe cautious driver and I can't understand this" this is highly unusual. I have purchased several cars, Toyota, Mazda, Ford and have never experienced anything like this. Your assistance would be greatly appreciated.

- Netcong, NJ, USA

problem #2

Sep 242007

Jetta 5-cyl

  • Automatic transmission
  • miles
My 2007 Jetta (wolfsburg edition) needed new rear brakes and rotors at 19K miles. This does not seem logical. Upon further research at mycarstats.com, I learned that other '07 Jetta owners are experiencing the same problem. The complaints filed indicate potential faulty rear brake assembly. VW only reimbursed me 1/2 of my $800 repair bill, and would not pay for brake flush that was performed without my authorization by the VW dealer where serviced.

- Reisterstown, MD, USA

problem #1

May 152007

Jetta 5-cyl

  • Automatic transmission
  • 200 miles
The contacts own a 2007 Volkswagen Jetta. The contact has been experiencing brake failure since the first two weeks after the vehicle was purchased. He stated that the brakes grind whenever he attempts to stop. While driving 45 mph, he attempted to accelerate and the vehicle hesitated. On June 11, 2007, he arrived at wellesley Volkswagen and spoke to the service manager. The service manager acknowledged that the transmission was faulty and discovered an error registered in the computer. Wellesley would not provide a loaner vehicle, but the contact was able to retrieve his vehicle within a few days. However, the brakes continue to grind. He called Volkswagen, but no one would speak to him. The current mileage is 3,000 and failure mileage was 200. Updated 09/18/07. Updated 01-16-08. Updated

- Framingham, MA, USA

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