The contact owns a 2009 Volkswagen Jetta. The contact was unable to start the vehicle and all the warning indicators illuminated on the instrument panel. The vehicle was towed to a dealer where it was diagnosed as needing a new battery. The vehicle was not repaired. The contact mentioned that the battery was tested at the dealer and the vehicle was able to start. The contact also mentioned that the vehicle was serviced per NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The manufacturer was not made aware of the failure. The failure mileage was 82,000.

- Pocasset, MD, USA

The contact owns a 2009 Volkswagen Jetta. The contact stated that the brake warning indicator illuminated. The dealer diagnosed that the ABS module was defective and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The technician refused to repair the vehicle and stated that the module would need to be replaced before the remedy could be performed. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 60,000. The manufacturer was made aware of the issue. Parts distribution disconnect.

- Orlando, FL, USA

The contact owns a 2009 Volkswagen Jetta. While driving approximately 35 mph, the ABS, ESC, brake, traction, and steering wheel warning indicators illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS failed and needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The manufacturer was made aware of the failure. The approximate failure mileage was 108,000.

- West Covina, CA, USA

My 2009 Jetta has been experiencing issues. The ABS light, stability control light, brake light, and check engine light stay on. The car sputters from time to time. I took it to the dealer in my town for the Volkswagen recall on the ABS system. They supposedly fixed the ABS software and module. Then they tell me the ABS pump is bad but not covered under warranty. It will be $3000 to replace! they replaced the mass air intake, a $442 repair and the car is still missing. Check engine lights still on. Now epc light is on. Also, all of my ABS lights, check engine, stability control, and brake lights are still on. How do I know the dealer actually did the ABS repair" also, why is the ABS pump not part of the recall? it's difficult to believe that the software caused the ABS module to fail, but had nothing to do with the pump. This car seems to be a lemon. Are there any plans to address the ABS pump issue"

- Semmes, AL, USA

My 2009 VW Jetta had a recall recently. I was driving the car and it failed to brake on linebaugh ave in tampa, fl. When researching I came across the recall. I then took the car to VW of new port richey located 4727 us-19, new port richey, fl. My car was at this dealership for 10days, the recall suggested an update for the ABS control module and if the update did not fix the issue a replacement would be needed and completed at no charge. Volkswagen of America was contacted and we were told that the replacement would be under warranty and it would be repaired after waiting and playing phone tag with VW of America and the dealer we were told by VW of America that the ABS control module would not be replaced by them. We are left with a car unrepaired by a recall that is on the car. We were insulted and offered a $100 gift card in which was never received. We have small children in this vehicle that has a recall. All we asked was for the ABS control module be replaced at no charge as we were told. We own 2 Volkswagen and were thinking of a 3rd but with this customer service I am not sure if I can purchase another VW.

- Land O Lakes, FL, USA

The ABS module on my 2009 VW Jetta. After taking it to the VW dealer in Ontario California on 12-27-2016, service adviser robert tobar informed me that the ABS module failed and told me that it needed to be replaced. I was quoted $2640.39. I asked him if there was a recall for this part and he said no. Since so many people had the same problem, I figured it had to be a faulty part and decided to wait for the announcement of a recall. In March 2017, I found out that approximately 136K vehicles were recalled for the ABS module. Manufacturer recall number 45F2/NHTSA recall number 16V913 after searching my VIN number, I found out that my car is eligible for the recall. I took my car to the dealer 3/10/17 9:30am. The service adviser is philip gibson. I called philip at 4:46pm and he informed me that the replacement ABS part was put on order and that it would take approximately 5 days to fix. At 523pm, philip called me and said that because my ABS module already faulted due to the recall, that I wasn't eligible for the recall and that I would have to pay for the fix to be eligible for the recalled. I told him that this did not make sense and he agreed and told me to call customer care at 9093765411. Unfortunately, customer care was already closed. Please help.

- Upland, CA, USA

The contact owns a 2009 Volkswagen Jetta. The contact stated that the brake light randomly illuminated while waiting to be repaired per NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The dealer was contacted several times, but the contact was unable to schedule a repair in a reasonable time frame. The manufacturer had not been notified. The approximate failure mileage was 119,000. Parts distribution disconnect.

- Brooklyn, NY, USA

On June 22, 2016, while driving on a winding road the ABS/ESC lights illuminated and flashed. They went away when the car was turned off and restarted. Then, on November 15, 2016, I made a defensive driving maneuver after being cut off by another car. I was driving approx 60 mph on the freeway and applied the brakes quickly to avoid hitting the other car. The brakes locked up causing the care to skid. The car began to fishtail and lose control. I was unable to steer properly and the ABS system never engaged. The car spun and did 180 degree turn slamming into the side of the freeway wall causing over $4000 in damage to the car. After the crash the ABS/ESC caution lights were illuminated and flashing. The lights went away when the car was turned off and restarted. Then on Jan. 5 2017, during adverse weather conditions (snow packed roads), my car slid off the freeway and became stuck. I had to request emergency road side services to pull me out. I was traveling under 10 mph and the ABS system failed to engage. Once again the ABS and ESC warning lights were illuminated turning off when the car was restarted. All of these incidents appear to be directly related to the recent recall notice for the ABS control module failure.

- Visalia, CA, USA

Safety recall 45F2-ABS control module software- car to VW dealer 2-28-17.dealer explained could not perform re-call due to ABS pump not part of re-call- my cost would be $ 2230 for new pump prior to software update. Is this a bait & switch ? this is not a true re-call.

- Abingdon, MD, USA

The contact owns a 2009 Volkswagen Jetta. While driving 25 mph, the brakes failed when the brake pedal was depressed. The vehicle began spun and crashed into a wall. The ABS warning indicator illuminated intermittently. The contact took the vehicle to the dealer where it was diagnosed that the communication to the ABS module failed. The ABS module and pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall despite having the same failure. The failure mileage was 61,000.

- Center Valley, PA, USA

ABS recall - I just received my recall for the Jetta stating the above problem and remedy. But I don't the one paragraph in my letter above stating "please be aware that other conditions (unrelated to the issue described in this letter) may cause the ABS system warning light in your vehicle to illuminate. Customers should be prepared to cover diagnostics and repair costs associated with these other, unrelated conditions"....really! are you fkm! I'm supposed to trust them when they tell me...."were sorry sir, but your problem is not related to the recall and the repair will cost you $650, thank you" haha, Volkswagen is just trying to recoup the money they lost to the tdi scam. Never seen such a mischievous recall in my life! I have been having this problem for years now, rain or snow. If I turn the car off and back on it seams

- Pasadena, MD, USA

The contact owns a 2009 Volkswagen Jetta. The contact stated that the anti lock braking system failed. The contact became aware of the failure while driving low speeds in local traffic. The contact performed a diagnostic himself, which located a failure code at the anti lock brake pump. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 88,000. Updated 05/10/17

- Miami, FL, USA

Unsatisfactory resolution to NHTSA recall no.: 16V-913 https://static.NHTSA.gov/ODI/rcl/2016/rclrpt-16V913-3524.pdf the proposed resolution to this recall is unsatisfactory. How can is it assured that if a module passes the load test the pcu ground connection will not fail at a future time? the failure reportedly occurs just when the ABS/esp/steering system is needed most to maintain vehicle control. If this was a known manufacturing defect and the ABS control module was replaced by an updated module with proper soldering then all vehicles produced with this manufacturing defect should receive an updated module.

- Plymouth, MI, USA

The contact owns a 2009 Volkswagen Jetta. While driving at any speed and when the brake pedal was depressed, the brakes did not pulsate. The brakes locked up and then stopped the vehicle. The "ABS" message appeared on the instrument panel. The dealer diagnosed that the ABS module failed. The vehicle was not repaired. The approximate failure mileage was 71,000.

- Overland Park, KS, USA

Takata recall. The contact owns a 2009 Volkswagen Jetta. The contact received notification of NHTSA campaign number: 16V913000 (service brakes, hydraulic, electronic stability control). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Los Angeles, CA, USA

ABS esp brake steering wheel warning lights illuminate and beep at any time while driving or when ignition key is on position.

- Montebello, CA, USA

The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving at approximately 40 mph, the vehicle would start to decelerate when depressing the accelerator pedal. The instrument panel lights all illuminated. In addition, the contact stated that while driving and depressing the brake pedal to come to a complete stop, the brakes would make a squeaking noise. The ABS, the bracket and engine warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed but was not repaired. The VIN was included in a manufacturers recall where the ABS control module software needed to be updated. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

- Palatine, IL, USA

Car's ABS and brake system has been failing once a while causing car to lose control of stability. Random "engine workshop failure" many times while starting up the car and car performance gets very limited.

- Plainview, NY, USA

ABS, traction control, and brake light warnings all flashing. ABS control module faulty and needed to be replaced

- Raeford, NC, USA

Multiple warning lights on dashboard, ABS, traction control and brake lights along with 3 audible beeps. ABS system no longer functioning along with traction control. Mechanic has indicated there is a known defect with the ABS module in this model year and just within the last week VW has issued a partial recall but has not expanded to include all vehicles. Repair costs are over $2000.

- Arvada, CO, USA