Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78,302 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta suspension problems

suspension problem

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2009 Volkswagen Jetta Owner Comments

problem #2

May 162015


  • 60,000 miles


2009 Jetta wagon sportwagon 2.5L SE discovered broken left rear spring while rotating tires. Last lower 3/4 turn of coil spring was broken off. Presence of rust at fracture surface suggests it had been broken for some time, before 60000miles. A few weeks later, at about 61000miles heard a clunking from the right rear corner of the car. Inspection revealed last lower 3/4 turn of coil spring was broken off, broke in the same place as the left side. Owners report online that this is a common problem with the Jetta sportwagon and caused by the spring manufacturing process.

- Plymouth, MI, USA

problem #1

Jul 082014

Jetta 4-cyl

  • 96,604 miles
I was driving when I heard a metallic sound, a quick inspection at the side of the road did not reveal anything. I drove it to a repair shop where they found that the rear driver side spring had snapped. My mechanic stated that he sees this frequently with Jettas.

- Montpelier, VT, USA

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