The contact owned a 2011 Volkswagen Jetta. While driving approximately 25 mph, the contact crashed into the preceding vehicle. The frontal air bags did not deploy. There were no injuries and a police report was filed. The vehicle was destroyed and had to be towed to an impound lot. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

- Jacksonville, FL, USA

In a accident where I was stopped and hit in the rear and pushed into the car in front of me. Heavy front and rear dmg and the airbags did not deploy, just some smoke came out from under the dash like it was on fire

- Fresno, CA, USA

I own a 2011 Volkswagen Jetta that was diagnosed by a VW dealership to have the airbag clock spring failure that is identical to your recall campaign number: 15V483000. My airbag light remains on at all times and will not deploy if needed. The Volkswagen dealership has informed me that my VIN and that this vehicle's make and model were not covered by the recall-your campaign states otherwise, please help or advise. Volkswagan

- Minnetonka, MN, USA

Airbag icon comes on intermittently, diagnosis shows drivers airbag high resistance, resettable. Fix is clock spring replacement. Volkswagen dealer says VIN isn't in current recall but is problem is virtually the same error as other sportwagens recalls and is a safety issue not to mention the cost.

- Old Lyme, CT, USA

The contact owns a 2011 Volkswagen Jetta. When the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed as having a failed passenger occupant detection control module. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.

- Mount Airy, MD, USA

This vehicle has never been involved in an accident, vehicle driven by 22 year old daughter for college. 02/05/13, 9332 miles, airbag system warning lamp came on, dealer replaced passenger "side" airbag, connectors and wires repaired. 06/03/14, 17,960 miles, airbag system warning lamp came on, dealer cleared failure code. 06/24/14, 18,520 miles, airbag system warning lamp came on, dealer replaced passenger "front" airbag. 08/12/14, 19,785 miles, airbag system warning lamp came on, dealer replaced passenger "front" airbag and repaired/modified wiring harness. 09/03/14, 20,750 miles, airbag system warning lamp came on, dealer ran new wires for T5 connector. 09/26/14, 21,870 miles, airbag system warning lamp came on, problem has not been diagnosed net. Considering replacing this vehicle as I don't believe it is safe for my daughter to drive due to faulty engineering of the airbag control system.

- Salem, AL, USA

The contact owns a 2011 Volkswagen Jetta. The contact stated that while driving at 5 mph, another vehicle crashed into the contact. Upon impact, the air bags failed to deploy. The vehicle was struck on the front end and was completely destroyed. The contact sustained a laceration to the forehead. The vehicle was not inspected for a cause of failure. The failure was reported to the manufacturer. The failure and current mileage was 29,000. Updated 07/02/13

- Arvin , CA, USA

Vehicle was entered with a passenger. After it was started, an alert was heard along with a dash board warning informing me there was a problem with airbag system. The A/C also became inoperable. VW does not have the replacement parts readily available and will have the vehicle for some time.

- Greenacres , FL, USA

The contact owns a 2011 Volkswagen Jetta. The contact was traveling 25 mph when the contact crashed into a wall and the air bags did not deploy. The vehicle was towed to an authorized dealer to be inspected. The contact was told by the manufacturer that the air bags did not deploy in a frontal crash, only if the vehicle was struck from the side or the rear. The failure and the current mileage was unknown.

- Pamona, CA, USA

The contact owns a 2011 Volkswagen Jetta. The contact was driving 30 mph and contact crashed into a wall. No one was injured during the crash but the airs bags did not deploy and the vehicle was destroyed. The contact called the manufacturer and filed a complaint. The failure mileage was unknown. The VIN was unavailable.

- Pomona, CA, USA