Key gets stuck in ignition and cannot be removed. Vehicle is in park. Steering wheel is not locked at this point. Engine can be turned off, but key cannot be removed. Volkswagen has replaced ignition lock cylinder but problem reappears.

- Alamo, CA, USA

Key stuck in ignition. After arriving home and parking after a normal drive, I was unable to turn key to off position with engine running. Had to stall engine with clutch to stop it. After 10 minutes of jiggling, tapping, twisting with no result, I found that holding the key in the start position and allowing it to snap back would free it up. This behavior continued without exception for two days until I could get it to the dealer. Diagnosis "ignition lock housing internally binding". they removed and replaced Volkswagen part # C6-905-841 "steerlock" and the problem was resolved. This seems to be a very common problem with a variety of VW vehicles, with hundreds of reports in online forums.

- Washington, NJ, USA

Key gets stuck in ignition and I cannot turn off the engine.

- San Diego, CA, USA

Key gets stuck in ignition when turning off the engine

- Sacramento, CA, USA

The key gets stuck in the ignition switch when trying to turn the car off

- Flemington, NJ, USA

Engine light comes on and off from time to time at random times. It comes on and off when driving and when parked.

- Moreno Valley, CA, USA

Key gets stuck in ignition and I cannot turn off the engine

- Port Jefferson Station, NY, USA

The key will not come out of the ignition. We have tried everything possible and VW said this is a known issue but wont recall and have to pay 1000+ to fix. What if something happened with myself or kids in the car and needed to get the keys out!

- Manassas, VA, USA

When my car is on, I cannot turn the key in the ignition to turn the car off. I was told this is an extremely common problem in Jettas. The car is just under 5 years old, less than 80,000 miles on it. I've learned that VW knows about the problems, but won't recall to fix the problems that happen in so many Jettas. It is no coincidence, and VW should be responsible.

- Valley Stream, NY, USA

Key gets stuck in ignition when turning off the engine. The key wont move or turn off the engine no matter what I do, and I am not able to turn the car off!! I tried for over an hour and finally had to drive to dealer - they werent able to get the key to turn off the engine either and had to pop the hood and pull wires.

- Los Angeles, CA, USA

The contact owns a 2012 Volkswagen Jetta. While driving approximately 65 mph, the electronic power control warning indicator illuminated and the vehicle lost acceleration. The contact merged the vehicle to the road shoulder to a complete stop. The engine was turned off and then restarted. The contact stated that the vehicle had been experiencing the failure for approximately six months. The vehicle was taken to an independent mechanic (wallen auto II in Michigan city, Indiana) for diagnostic testing and the accelerator pedal was replaced twice, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.

- Trail Creek, IN, USA

"key gets stuck in ignition and I cannot turn off the engine."

- Friendswood, TX, USA

Key gets stuck in ignition and I cannot turn off engine. This has been happening for weeks. When it first started it was only once and awhile but now every time I park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.

- Salem, MA, USA

Key stuck in ignition, unable to turn off engine only by releasing the clutch in first gear. Problem happens all the time but I have been able wiggle it out, however now its stuck for sure!

- Fontana, CA, USA

Ignition locks up preventing key from being released or engine turning off. After inspection VW can find no fault by driver, but not covered under warranty. Required ignition parts replacement.

- Austin, TX, USA

Vehicle will not turn off. Key gets stuck in ignition switch and you cannot turn off vehicle or remove key. Dealer says this is common and once it starts happening, you cannot turn off the engine routinely. To finally turn it off, you have to use tremendous force and if that doesn't work, drive the vehicle around for a bit and then try again.

- Alamo, CA, USA

Key stuck in on or off position - can't turn car off. Can't turn it on. Please look at the complaints under unknown/other - there are 38 other complaints about the key getting stuck in the ignition in either the on or off position. People don't realize it falls under electrical. I can't turn my car on half the time and can't turn it off other times. The key is just stuck in the ignition switch and nothing I do will make it move. It's just been towed to the shop for the last time! VW knows about this, the dealers know about this. It's dangerous! what am I supposed to do when I come out of a mall in the dark and my key won't turn in the lock" or when I go to park somewhere and the car won't turn off in the 92-degree heat. I am a single woman and this is extrememly dangerous. Imagine if ther are children in the car and you can't turn it off" I've tried everything everyone else has tried and now I'm going to trade the car in. But someoe needs to do something about this. The dealer (and multiple websites) say it's the ignition cylinder and very common with these cars. Dealers want $600 and up to fix it. And some people have replaced theirs more than once. This has been going on for nearly a year with my car. My car only has 70,000 miles on it. There are others with even fewer miles. Why is no one paying attention to this"?? read the complaints under unknown/other - this is a very very common complaint with these vehicles and very dangerous. Where is the recall????"

- Indianapolis, IN, USA

Key gets stuck in ignition when turning off the engine.

- Lake Ariel, PA, USA

Key gets stuck in ignition when turning off the engine. I had the ignition cylinder replaced by the the dealer two years ago and recently I've been experiencing the same problem all over again. This will be my 3rd ignition cylinder for the past 6 years if I get this fixed by the dealer.

- Jersey City, NJ, USA

The key for my Jetta will not come out of the ignition. This is a recurring problem in many Volkswagen and presents a safety risk if I am not able to turn off my car. This happens every single time I try to turn off my car.

- Houston, TX, USA