NHTSA — Unknown Or Other Problems

2012 Volkswagen Jetta (Page 4 of 6)

10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
62,184 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Jetta miscellaneous problems

miscellaneous problem

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2012 Volkswagen Jetta Owner Comments (Page 4 of 6)

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problem #43

Jul 232017

Jetta

  • 79,000 miles

A D V E R T I S E M E N T S

Key gets stuck in ignition when turning off the engine.

- Dalton, MA, USA

problem #42

Jul 162017

Jetta

  • 70,000 miles
Key gets stuck in ignition when turning off the engine. This has happened on multiple occasions and is sporadic. Last time was on 7/17/2017.

- Kensington, CT, USA

problem #41

May 262017

Jetta

  • 21,728 miles
Key gets stuck in ignition and I cannot turn off engine. This has been happening for weeks. When it first started it was only once and awhile but now every time I park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.

- Salem, MA, USA

problem #40

Jul 082017

Jetta

  • 80,000 miles

A D V E R T I S E M E N T S

Key will not turn in ignition causing flip key to finally break. Has been an issue for about a year.

- Bel Air, MD, USA

problem #39

Jul 052017

Jetta

  • miles
Ignition will not turn off. The key gets stuck with the engine on. It takes 10 mins to an hour just to get it off. Many VW drivers are experiencing this problem. It costs $500-$700 to replace ignition cylinder just to have it break down a year or two. Please force a recall.

- Bloomfield, NJ, USA

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problem #38

Jun 302017

Jetta

  • 57,000 miles
Key gets stuck in ignition when turning off the engine. I pulled into my driveway at home on lancaster St in platteville wisocinsin and went to turn my car off. I could not turn the key backwards to shut off the vehicle. My car ran for about 2 hours while I called around to mechanics and dealerships trying to find someone who could help me. The VW dealership in dubuque Iowa that I called told me that he has heard this has been a common issue but he didn't know how to help me. He told me I could try breaking the key. However that made no sense because the car would still be running, I would still have to pay to get the key out, replace whatever is wrong with it, and buy a new very expensive key. My car is now sitting at a mechanic in benton Wisconsin with the key still stuck in the ignition.. I'm sure he unhooked the battery so the engine would shut off. Now I am out a vehicle for 4-5 days with the holiday weekend so who knows how serious this is or how soon it can be fixed. I would appreciate a response or some feedback. I am a college student L, I just bought myself this car a year ago. This should not be happening.

- Platteville, WI, USA

problem #37

Jun 152017

Jetta

  • 60,000 miles

A D V E R T I S E M E N T S

Key gets stuck in ignition when turning off the engine.

- N Las Vegas, NV, USA

problem #36

Jun 052017

Jetta

  • 60,000 miles
The key will not release from ignition. Cant turn car off. Happens with increasing frequency. Forced to drive around and try again. Has happened approx 1 time per month for past 3 years.

- Silver City, NM, USA

problem #35

Jun 042017

Jetta

  • 82,000 miles
Key was stuck in the ignition and car would not shut off at the gas station so that I could put gas in the car. After fighting with the key for about an hour it finally came out. Now every time I need to shut off the car I have to flick the key really hard the opposite way to be able to pull it out. After researching online it seems many other Jetta owners have had the same issue yet VW has not made a recall. We are being told a new part for the ignition and keys will need to be ordered. Total cost at the dealer will be around $680.

- Chapin, SC, USA

problem #34

May 302017

Jetta

  • 64,000 miles
Key gets stuck in ignition when turning off the engine.

- Las Vegas, NV, USA

problem #33

May 152017

Jetta

  • 85,000 miles

A D V E R T I S E M E N T S

Key gets stuck in the ignition and my car won't turn off. I have contacted the dealership and they stated it's a common problem. They told me how to get the key out but sometimes it takes anywhere from 5-35 minutes to remove the key in order for my car to turn off.

- Dallas, TX, USA

problem #32

Apr 262017

Jetta

  • 18,200 miles
The key continued to get stuck in the ignition and it was also very difficult to turn the key to start the engine. At one point, the key was unable to be removed and could not turn the car off while my daughter had it. The car was taken to VW dealership and the ignition housing had to be replaced. Apparently, this has been a recurrent problem.

- Key Largo, FL, USA

problem #31

Feb 252017

Jetta

  • 86,000 miles
My horn does not make a sound when I press on it however when I lock the car the horn sounds off. I have never had an issue with a car horn

- Missouri City, TX, USA

problem #30

Feb 112017

Jetta

  • miles
Door locks locking and unlocking every few seconds this is the fourth door lock on our vehicle to do this and one not unlocking from 20000 miles to 85000 miles.

- St Cloud, FL, USA

problem #29

Dec 082016

Jetta

  • 105,000 miles
When parked and trying to shut vehicle off, the car will not shut off and the key will not come out of the ignition.

- New Port Richey, FL, USA

problem #28

Dec 082016

Jetta

  • 71,000 miles
Key sticks in the ignition, will not disengage to turn the car off. This seems to be a issue that I am finding. I tried parking in a flat surface, in the driveway and no luck. This started a month ago with sticking, but the last few days have been worse. Shifting does not help the problem.

- New Port Richey, FL, USA

problem #27

Nov 022016

Jetta

  • 60,000 miles
When parked and trying to shut vehicle off, the car will not shut off and the key will not come out of the ignition.

- Canton, MI, USA

problem #26

Oct 042016

Jetta

  • 60,000 miles
Key gets stuck in ignition when turning off the engine.

- Marriottsville, MD, USA

problem #25

Sep 282016

Jetta

  • 69,000 miles
Key got stuck in ignition and car will not shut off. Car was in park on a flat driveway. Key broke in half while still in ignition. Was able to remove key with pliers

- West Palm Beach, FL, USA

problem #24

Sep 082016

Jetta

  • 105,000 miles
My key keeps getting stuck in the ignition. It won't turn at all. I had to take it to the dealership, and even they had trouble turning if off. Then they couldn't turn it back on. Luckily I had just gotten home from work, so I wasn't stuck anywhere. Apparently this is not a new issue, and it's quite ridiculous that I'm now going to have to spend $500 to replace a part that VW should be responsible for. My car is only 4 years old.

- Villanova, PA, USA

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