Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
42,020 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta body / paint problems

body / paint problem

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2013 Volkswagen Jetta Owner Comments

problem #5

Jul 202016


  • 68,000 miles


While driving through high wind, the driver side mirror plastic protector fell off. The ac unit needed complete replacement costing 1600 and now the ideal while turning on car is very high. Sound almost like it did when I had to take it in for the electrical recall in the last years. Doors are squeak when opening and closing. And while driving a noise that sound like chains rattles through out the car which is a very irritating sound.

- San Clemente, CA, USA

problem #4

Jan 182016


  • 55,000 miles
The contact owns a 2013 Volkswagen Jetta. While turning right into the driveway at 5 mph, the front driver side bumper shattered. The failure occurred during snowy, inclement weather and there was no pressure due to the snow on the bumper. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Sun Prairie, WI, USA

problem #3

Jan 112016


  • 60,400 miles
Takata recall the driver side door was not opened. So, I go to passenger side and open that door. After opened not closed either. The such as door problem can find from other people either in same car owner. And also, when using remote to make lock the door, other doors locked but this door still can open.

- Slingerlands, NY, USA

problem #2

Dec 072014

Jetta 4-cyl

  • 15,700 miles
I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. as a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. Fluid was leaking out of my vehicle and the vehicle was not able to be operated post-collision. With the heavy front end damage the driver, passenger and side airbags in my vehicle did not deploy.

- Burlington, VT, USA

problem #1

Sep 262014

Jetta 4-cyl

  • 11,000 miles
Sunroof shattered while driving in the country, no other cars nearby, nothing overhead, no apparent reason, it just blew up throwing glass everywhere. Luckily my 5 and 6 year old were not in the backseat :)

- California, MD, USA

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