CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

2.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta brakes problems

brakes problem

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2013 Volkswagen Jetta Owner Comments

problem #2

Jul 202016

Jetta

  • 68,000 miles

A D V E R T I S E M E N T S

While driving through high wind, the driver side mirror plastic protector fell off. The ac unit needed complete replacement costing 1600 and now the ideal while turning on car is very high. Sound almost like it did when I had to take it in for the electrical recall in the last years. Doors are squeak when opening and closing. And while driving a noise that sound like chains rattles through out the car which is a very irritating sound.

- San Clemente, CA, USA

problem #1

Dec 192013

Jetta

  • 48,000 miles
When driving up a steep, snowy hill with studded snow tires, the electronic stability control function improperly regulated the wheel control and speed. I was unable to drive up the hill as a result of my tires continuously locking up, disabling any forward motion. When this ESC control prevented me from driving up the hill, I was forced to retreat from my destination, driving in, what I considered to be, more hazardous conditions. Several vehicles with two-wheel drive were able to surmount this hill. This has happened several times over the life of my car. Please note, this report is for a 2013 Jetta tdi sedan, which does not have a ESC button for optional ESC use. All other Jetta models include an ESC button to give the driver an option to disable the ESC controls during hazardous conditions. This is not an option for the 2013 Jetta tdi sedan. When I queried the manufacturer, they informed me that installing an ESC optional button was not allowed in this make and model of car.

- Boulder, CO, USA

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