Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
31,999 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta lights problems

lights problem

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2013 Volkswagen Jetta Owner Comments

problem #8

Sep 052016

Jetta

  • miles

A D V E R T I S E M E N T S

Head lights bulbs are prematurely burning out.. tee bulbs were replaced at the Volkswagen dealership. One night while I was driving both of my headlights went out at exactly the same time and since then I have had to replace my bulbs twice and my daylight running lights.

- Laurel, MD, USA

problem #7

Aug 192016

Jetta

  • 62,000 miles
This is the third time this year I have needed to replace my headlights. This time even the replacement headlights are not working. My vehicle currently has no working headlights. Just the high beams, park lights, daytime running lights and turn signal lights work, but not the low beam headlights. I don't understand it and my vehicle is highly maintained and in great condition. Yet, I keep suffering with the same headlight problem. I don't believe it's the bulbs and my mechanic has even told me it's a fault with the manufacturing of the vehicle.

- Franklin Park, IL, USA

problem #6

Nov 202015

Jetta

  • 65,000 miles
The contact owns a 2013 Volkswagen Jetta. While driving 25 mph, the vehicle spontaneously ignited into flames. The failure happened without warning. The contact stated that the vehicle had an abnormal odor prior to the fire. The fire department extinguished the fire. The vehicle was towed to the dealer where it was diagnosed that the exterior headlights were the cause of the fire. The failure mileage was approximately 65,000.

- Mooresville, NC, USA

problem #5

May 232015

Jetta

  • 39,000 miles

A D V E R T I S E M E N T S

I went to leave a friends house last night. It was dark and when I turned on my headlights, the low beam would not work. I opened the owners manual to find a fuse location, and there is no diagram in there to show what fuses were which. I pulled the fuse covers on both fuse panels only to find out they are not on there either. I drove the car home with my high beams on as this was the only lights I had. I blinded everyone for the five mile trip home. How is one supposed to fix something a simple as a blown fuse, when the manufacture does not indicate locations.

- North Muskegon, MI, USA

problem #4

Jun 212013

Jetta

  • 1,000 miles
There have been many issues with this model but the one I am having more issues with, are the head lamps and/or fuses. In October of 2014, my left side low beam stopped working, I bought 2 bulbs so it could be replaced and then it wasn't the bulb, it was a fuse. In January 2015, the left side bulb stopped working again, I took it to the dealer because I couldn't find any fuse that was blown on my own, this time it was the bulb. Now it is the right side low beam that isn't working. I am not sure what is going on but I have another car that is 20 years old and I have replaced the bulbs only 1 time. When I first bought this car in June of 2013, I had it less than one month and while going across a rail road crossing, the car shut off completely. After tests, they said that it showed nothing and then it happened again and still nothing was found. The seat belt sign comes on for the right front seat because of a sensor when no one is in it. The trunk has a delay on it and takes a while to open. The gas mileage is not at all what it claims either. I get at the most 32-34 mpg and 99% of my driving is on the interstate. I didn't get any extended coverage on it because everyone says that they are great cars, well unless something is done to fix the issues that they have, they will never get another buy from me or the hundreds of people I know and all the ones that read the reviews.

- Adairsville, GA, USA

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problem #3

Dec 072014

Jetta 4-cyl

  • 15,700 miles
I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. as a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. Fluid was leaking out of my vehicle and the vehicle was not able to be operated post-collision. With the heavy front end damage the driver, passenger and side airbags in my vehicle did not deploy.

- Burlington, VT, USA

problem #2

May 012014

Jetta

  • 42,294 miles
Both of my low beam lights went out at the same time while driving at night and my car would not turn off. My car was running and could not be turned off.. the car had to be taken to the dealership to turn off the car. If the dealership had been closed or the car required gas or I was traveling out of town. I would not have any recourse but to run the car until it cut off but still the keys would be stuck in the ignition. Both incident are very serious safety concerns..the ignition lock had to be replaced and both lights has to be replaced after only 42, 000.. this is not routine maintenance. These are both serious concerns that must be addressed. VW customer care refuse to stand behind its product and cost was out of pocket.

- Laurel, MD, USA

problem #1

Oct 102013

Jetta 5-cyl

  • 31,000 miles
Over the last 6 months as I am driving on the highway my low beam light short out at night. This has happen twice while driving. I do notice a blinking dash light prior to the head lamps go out. This has happen twice over the last 6 months. VW of America say it not a issue. Will not pay for the$ $80 for repair. It is not so much about the repair it is a severe safely issue. I was driving in the dark going 30 mph on a highway to get off the highway no where to stop just with daytime lights on. I could have been killed and VW is saying it not a safety issue and its not a repair that they will reimburse me for. I have been driving over 40 years. I had only had to replace headlamps maybe 4 times in my life. By the way the lights are manufactured by phillips lights in germany. Might need to revisit my car choices.

- Holcombe, WI, USA

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