8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
174,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. you tube the repair solution, do it yourself (1 reports)
2014 Volkswagen Jetta SportWagen seat belts / air bags problems

seat belts / air bags problem

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2014 Volkswagen Jetta SportWagen Owner Comments

problem #1

Dec 052022

Jetta SportWagen Tdi

  • Automatic transmission
  • 174,000 miles

A D V E R T I S E M E N T S

April 2021 I was turning around on a 2 lane road and heard a loud noise come from my steering column. Immediately my airbag light came on, and the controls on my steering wheel and horn stopped working. I took it to the dealership to have it evaluated and they said that my Clockspring needed replacing. I figured that it was my fault b/c I was turning the wheel so far to try to turn around on the 2 lane road. I drive as part of my job so I needed my airbag to be fixed asap. SO, $560 and a week later, my airbag/horn/controls are working again.

Fast forward 1.5 years and when turning in to my driveway, the steering column made a loud noise and the airbag light came on. EXACT SAME ISSUES AS LAST TIME. My steering wheel "clicks" when I turn the wheel now. I called the dealership to report the issue. I am out of the 1 year part warranty and now the fix will cost approx. $750. To fix something twice that according to everything I have read on clocksprings, shouldn't need to be replaced during the life of the car. This is a serious safety issue! I looked up recalls on VW airbags, and my vehicle model is a year outside the recall. VW Service couldn't have cared less when I called and reported that this has malfunctioned again despite having it fixed less than 2 years ago. So I Googled clockspring repair and will be ordering a new clockspring online and attempting to fix it myself.

- Larkin G., Middleton, US

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