Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Volkswagen Passat steering problems

steering problem

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2003 Volkswagen Passat Owner Comments

problem #1

Dec 142004

Passat 4WD 4-cyl

  • Automatic transmission
  • 5,000 miles


New '03 Passat purchased in Dec. '02. Feb. '03 I noticed difficulty with steering when the wheel was turned to the extreme left or right. After several trips to the dealership in which power steering fluid was found to be low and refilled, it was determined that the power steering rack needed to be replaced. In Mar '03, the power steering rack was replaced by Volkswagen under warranty. Nov. '04, I again noticed difficulty with the steering in extreme left or right wheel positions. Dec. '04, VW determines that the power steering rack again needs to be replaced. They claim that there is no larger problem with the car leading to repeated failure of the power steering rack. Likewise, they insist that there is no intrinsic problem with VW power steering racks. However, I find it difficult to believe that two power steering racks from VW placed in the same car in a two year period just happened to be faulty.

- Trumbull, CT, USA

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