The contact owns a 2014 Volkswagen Passat. The contact stated that while the vehicle was parked, she noticed an excessive amount of fluid underneath the vehicle. The vehicle was taken to an independent mechanic, who performed an unknown repair; however, the failure recurred. The vehicle was then taken to another independent mechanic, who performed an oil change and added antifreeze. The next morning, the contact inspected the vehicle and noticed the oil and antifreeze were empty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

- Justice, IL, USA