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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,657 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Volkswagen Passat steering problems

steering problem

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2014 Volkswagen Passat Owner Comments

problem #9

Oct 072016


  • 51,000 miles


Clock spring in the steering wheel broke, not covered in the known recall.

- Lawton, MI, USA

problem #8

Jan 042016


  • 57,500 miles
The contact owns a 2014 Volkswagen Passat. While driving approximately 45 mph, the contact heard a clicking and popping noise whenever the steering wheel was turned. The air bag warning light illuminated, which notified the contact of an air bag deployment failure; however, the contact was not involved in a collision. The contact continued to drive the vehicle when the controls on the steering wheel malfunctioned. The contact parked the vehicle and called the dealer who informed the contact that the vehicle was experiencing a fractured clock spring that needed to be replaced. The dealer stated that the vehicle was not included in NHTSA campaign number: 15V483000 (air bags). The vehicle was not repaired. The contact notified the manufacturer of the failure. The approximate failure mileage was 57,500. Updated 04/06/16

- Elizabeth City, NC, USA

problem #7

Oct 082014

Passat 4-cyl Diesel

  • miles
2014 Volkswagen Passat. Consumer writes in regards to steering wheel malfunction and requests a buy back of vehicle. The consumer stated the first steering malfunction occurred on October 8, 2014, which caused her to loose control of the vehicle which resulted in her and another vehicle running off the road. The dealer informed the consumer the issue was due to corroded wires in the steering box, a computer update was needed and it was due to normal wear and tear. On October 22, 2014, the steering wheel malfunctioned occurred again and she almost hit a parked vehicle and a light pole. The dealer replaced the power steering rack and harness. On November 6, 2014, the steering wheel malfunction again. However, the dealer was unable to find a problem after having the vehicle for a week. The incident happened again on December 18, 2014. The dealer was unable to find anything wrong. The amplifier and radio were replaced.

- Crown Point, IN, USA

problem #6

Nov 102014

Passat 4-cyl

  • 7,500 miles


When steering the vehicle, with minor lane correction inputs, there is a counter force from the VW electromechanical active steering system that will not let me turn the wheel unless I apply harder pressure. When the steering wheel frees up, it?S as if it broke free of some sticky substance. At times this force has been so hard that the passengers were jostled in the car. VW mechanic has described the issues as a dead spot in the steering.. the issue occurs under the following conditions; 1) on an interstate highway with relatively minor camber angles. 2) on new very smooth dry payment ? important - does not occur on rougher newer pavement. 3) set speed control at 64 mph - occurs at higher speeds as well. Have not experienced the issue under 60 mph. 4) occurs in all lanes but I drive mostly in the right lane. 5) in a straight line run of 1/8 of a mile or so where the steering angle is center-lined. 6) turn the wheel with minor driver steering inputs/angles to stay in the lane - not trying to change lanes. VW tried to repair the issue with a software fix. It didn't work. They now say the car is functioning as designed.

- Clinton, MA, USA

problem #5

Jun 192013

Passat 4-cyl Diesel

  • 200 miles
My 2014 Passat tdi vehicle pulls to the right...on highway, in right lane, will move right off the road in less than 7 seconds if hands are not on the wheel. Dealer made some before it would run off the road in less than 3 seconds. VW field representation claims this is normal effect of road crown and refuses to correct the condition. I drove a Passat ( non diesel ) that drove fine... I drove a 2015 Passat diesel that was better but still had excessive pull from road crown. I'm constantly fighting the vehicle to stay on the highway....especially while driving in the right lane. This is a safety issue to me.....vehicle will not stay on the road!

- Norton Shores, MI, USA

problem #4

Jul 022014


  • 7,855 miles
While approaching a stop sign and slowing down, the vehicle completely shut down, could not steer as steering wheel locked, lost all power, could not apply brakes as they did not work, then the same thing happened a 1/2 hour later coming out of a parking lot, called the VW national number, explained what happened and how dangerous this could have been if it happened at faster speeds, they did not seem overly concerned, told me to tow it to the nearest VW dealer for service, this vehicle is unsafe to drive, I don't feel safe in taking it back from the dealer, what do I do?

- Staten Island, NY, USA

problem #3

Jun 162014


  • 10,288 miles


While driving the car on 2 separate occasions went from the "on" position to "accessory" or in basic terms it shut off causing a loss in control of the vehicle. After a few minutes I was able to start the car again and drive it normally.

- Gastonia, NC, USA

problem #2

Apr 092014

Passat 4-cyl Diesel

  • 6,565 miles
I was driving about 40mph when a car tried to merge into my lane. I tried to blow the horn and the horn failed to work. This has happened several times but not at a point where I have been this close to being crashed into. When this happens, the change track and volume buttons do not work, as well as the hands free calling button. It's like the whole steering wheel goes dead.

- Montgomery, AL, USA

problem #1

Sep 232013


  • 7 miles
The contact owns a 2014 Volkswagen Passat. The contact stated that the engine was slow to start upon depressing the accelerator pedal and would accelerate without warning. The vehicle would also drift to the right when traveling various speeds. Additionally, the steering wheel was not centered. The vehicle was taken to an authorized dealer, who diagnosed that an alignment was needed. The dealer replaced four tires but the failure still recurred. The vehicle was taken back to the authorized dealer, who was then unable to diagnose the problem. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7.

- Boca Raton, FL, USA

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