Tires: Front driver-side tire blown, "donut" spare on the car currently, with a 50 mph speed limit. Front passenger-side tire has a bubble in the sidewall. There are 2 open recalls - one for the air bag, and one for the headlights, that need to be resolved. I've been trying to get the recalls addressed since November of 2019. Every time I make contact with someone at Volkswagen, I'm told I will get a call back but I never do. In November of 2019, I was told there was a backlog of recall work, and was given no time frame with regard to when I would be able to bring my car in for service. For the tires (for which I have a paid protection plan), I was told today (6/2/20) that the earliest I can come in is June 16th. I use my car regularly, and am not comfortable driving it in its current condition until then.

- New York, NY, USA

Continental tires model procontact tx, 235/45 R18 tires peeling on the side walls and crack developing on sidewalls at 10,000 miles. All 4 tires under normal driving conditions.

- Rio Grande City, TX, USA