NHTSA — Structure: Body: Hatchback/Liftgate: Hinge And Attachments Problems

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Routan body / paint problems

body / paint problem

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2010 Volkswagen Routan Owner Comments

problem #1

Jan 072014

Routan 6-cyl

  • 51,500 miles

A D V E R T I S E M E N T S

On 1/7/13 we were simply trying to open the rear power lift gate using the remote and overhead button to no avail. Extremely disappointed to find out that the rear deck lid lift gate drive unit chain (part#51528) broke thus causing the power lift gate of our Routan SE to be inoperable. After 3yrs and barely 7 months of normal use, we are appalled that this chain for the power lift gate would suddenly break for no logical reason. What is more shocking, the price for this part is $1,100 excluding labor. This is the quote that was given today by king Volkswagen service department.

- Germantown, MD, USA

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