Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
48,544 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Routan engine problems

engine problem

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2010 Volkswagen Routan Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Aug 222012

Routan 6-cyl

  • 12,000 miles


I was making a left turn in my 2010 Volkswagen Routan VIN# [xxx] onto a busy street and car suddenly stalled out. I lost power steering and nearly jumped the curb and hit a woman with a baby stroller. I had my 3 kids with me in the car ages 5, 4, and 1. car started back up right away. This problem happened once before when I was driving straight at about 30mph on a residential street but I thought it was a freak incident since the car was brand new with barely 10,000 miles on it. This time it nearly cost people their lives. I took it to the dealer. They kept it for 6 days. Meanwhile I had to use a much smaller loaner car which was not made for a family of five. They told me they couldn't duplicate the problem and that everything seems fine and that there is nothing they can do and if it happens again to make another appointment. Well it happened again. 3 more times in fact. I called up the dealer again. He tried to deter me from going in saying "you can bring it in again but if we cant duplicate the problem then there is nothing they can do." Also made it a point to tell me that they only have small loaner cars available. I also called Volkswagen and told them the story. They told me to bring it to dealer. This stalling issue which occurred again on 4/16/2013 is the last straw. I refuse to get into this deathtrap to take it to the dealer. Its a shame the car only has 18000 miles on it yet it is having these issues. I will never buy a Volkswagen again. They can send a tow truck. It is very dangerous. I guess legal action is called for here. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Staten Island, NY, USA

problem #4

Apr 072013


  • 33,100 miles
The contact owns a 2010 Volkswagen Routan. The contact stated that while traveling 72 mph, the vehicle suddenly stalled. The contact stated that the failure recurred intermittently. The vehicle was taken to the dealer where the failure could not be duplicated. The manufacturer was contacted about the failure. The failure mileage was approximately 33,100.

- Coral Springs, FL, USA

problem #3

Apr 052013

Routan 6-cyl

  • 40,000 miles
The contact owns a 2010 Volkswagen Routan. The contact stated that while driving approximately 60 mph, the vehicle stalled without warning. The vehicle was towed to the dealer for diagnosis. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000. Updated 06/18/13 updated 06/25/2013

- Belleville, NJ, USA

problem #2

Jan 122012

Routan 6-cyl

  • miles
We where driving on the expressway(freeway) and the vehicle shut down on us from 65-0 in seconds, it tool about a minute and it came back up this happened about 3-4 times. About a month later it id the same this time when we first turned on the van. About March time frame the van would not start anymore after a long trip away from home the cables had been eroded and severely damaged to the point of no power going to the van. The dealer replaced the electric cables but about 1 1/2 months later the same erosion started to happen. We continued to inform VW about the issues and they always said the same bring it in when it happens. We finally had to get rid of the van we can not afford a fatality to try and prove a point.

- Fort Polk, LA, USA

problem #1

May 022012


  • 29,000 miles
This is the third experience we have had of our car shutting off all of the sudden. The first time it happened I could hardly pull the car off the road because when it shut off I was on the highway and was very difficult to steer of the road. The second and third time this happened I was in town and also had a hard time pulling over. After each incident I had to turn key to off position put car in park and restart it. Then it seemed to be ok until the next time it happened. This is very scary and could cause an accident. I am scared to drive this car now. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Potsdam , NY, USA

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