I came to a stop at a red light and the engine turned over to preserve energy, once the light turned green and I attempted to gas, the car would not move. I turned off and on repeatedly to try to get the car to go but with no success, I was causing traffic for at least 5 minutes while I had no clue what else to do but wait until it wanted to turn over. Also on two separate occasions my screen would glitch and turn off, stopping my music, and terminating GPS. Both times I was able to record for my records.

- Silver Spring, MD, USA

The contact owns a 2022 Volkswagen Taos. The contact stated that while driving out of the driveway, the brakes made an abnormal sound. Additionally, the instrument panel became inoperable. The coolant warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty gasket. The vehicle was repaired by the dealer. The manufacturer was not made aware of the failure. The failure mileage was 3,000. The VIN was not available.

- Greensboro, NC, USA

The screen will freeze when driving and the navigation will freeze about 3x on a 20min drive. Also when I use reverse the camera will freeze or black out and I am not able to see where I am going reverse. I have gone to VW dealer in Huntington Beach and they said they cannot do anything about it until they issue a recall or if there is an update for the electrical system which can take a year or more. It is a new car. It should not have these issues.

- Anaheim, CA, USA

2 instances occurred where the auto start/stop initiated in the midst of driving resulting in a stall and required the car to be restarted in order to start driving again. One time occurred while backing up and another while taking a turn both at low speeds. There was a recall on 2021 Volkswagen Taos-??s for the same problem. I brought the car to the dealership to be assessed and the car remained in the service lot from 7/6/23 to 7/17/23, however the problem could not be recreated. Thus the car was returned to me without any solution. I clearly stated to them that I am picking up the car against my wishes as no solution was found and this has been extremely dangerous almost causing accidents.

- Los Angeles , CA, USA

While driving my vehicle the engine became unable to shift gears or speed up. The check engine light came up and shortly after the EPC light appeared. After coming to a stop, the vehicle died and was unable to turn on. After returning it to the dealer - they informed me it was due to a recall on the VW Taos software which appears to be consistent with the 2022 Taos recalls on AWD vehicles. My car is FWD drive but empierced the same problem and I was not notified of any potential issue. This happened while I was driving to Puerto Penasco, Mexico just south of the Arizona border for a weekend trip. Luckily, my vehicle broke down just outside of the city where we could call a tow truck and safely sit on side of road. The drive is only 4 hours from Phoenix but 90% of the way is through the desert which I feel extremely fortunate this did not happen in a remote area. Volkswagen only provides roadside assistance in the United States, so I had to pay out of pocket to get my car towed across the border and picked up to go to the dealer. My vehicle only has 11,470 miles and is 18 months old. The vehicle was serviced at 10,000 miles and I was not notified of any potential defects.

- Scottsdale , AZ, USA

at 20,000 miles the low coolant light came on and I took it to the dealer and they diagnosis it as a leaking through the head gasket my vehicle has been in the shop for approximately one month and to replace the head gasket. Also the information system would not come on or needed to have a hard reset in order to work. Also reported that to the dealer they could not duplicate the problem. This head gasket problem is concerning since it took 5 months to get the part and I was driving around with the issue. Don't know the extend of damage to the car's engine.

- Longmeadow, MA, USA

1.) My navigation freezes atleast 3x in a 1 hour drive. I have to reset it every time it freezes. 2.) Rearview camera sometimes blacks out. 3.) Rear wiper blade makes a really loud noise when on. 4.) Driver side wheel makes a grinding noise when I turn right. 5.) Passenger window switch is loose. When trying to switch window up the entire connector comes out.

- Pomona, CA, USA

While stop at red light on 2 occasions, the car goes into the auto stop start feature. The light turns green and I depress the accelerator to start to drive and nothing happens. I frantically try to determine what's going on my, shifter is in Drive and nothing. I press ignition to start and it states car in drive. Shift car to park and car starts. This all occurred after VW did Campaign #24IR. This is dangerous since if people don't realize your not moving they can rear end you or go backwards on a hill.

- Lynbrook, NY, USA

My car has lagged two different times and would not accelerate causing me to get off the road and turn the car off. The two occurances were about 6-8 months apart from eachother. The engine recorded multiple misfires and the second time it happened I was able to get a video of it. The dealership said that I ran out of gas the first time, even though I had a quarter of a tank and said that it went into lower power mode. The second time it happened they didn't know what was wrong with it because they couldn't reproduce the problem. I have also had problems with the sudden collision light coming on even though there is nothing in front of me. At times the car breaks on its own if I'm using the cruise control, making sudden stops. I have told the dealership this problem as well, but they didn't know what to do because they couldn't reproduce the problem. The final problem I'm having is with the brakes. My car has about 33, 000 miles on it and I had it in for service early February for an oil change. When it was in they said I needed new tires, but said nothing about my rear brakes needing to be changed. I then took my car in to get new tires about a month later and the company said that my rear brakes were going to need to be replaced soon. After traveling just under 800 miles, my brakes started to grind and were showing that they needed to immediately be changed. My front brakes are like brand new brakes. Multiple mechanics have expressed that my brakes shouldn't have worn so quickly and that if anything it should be the front brakes, not the back. I recently called VW to ask if there was a problem with the brakes and they said no. However, after investigating more online, I found that it is a problem in other Taos vehicles.

- Port St Lucie, FL, USA

The vehicle suddenly loses power without warning/notice for a few seconds when attempting to accelerate from a stop; the car will move at speeds between 1-3 mph. The condition occurs multiple times during a drive cycle, especially when cold but also when at operating temperature, and has happened in wet and dry conditions causing numerous near-miss accidents due to the lack of poor response. This is a rental vehicle from National.

- Carrollton, TX, USA

When coming to a stop the car stalled, max rpm 3000 warning fired with check engine light. Once restarted it bucked as if it was not getting fuel then stalled again. Dealer had just installed update 48 hours prior to this happening

- Grandy, NC, USA

I have taken my Taos in for 1 year / work 10,000 mile inspection. I was told my breaks are worn and I should monitor them. This should not be happening when the car is one year old with less than 10,000 miles. I believe inferior brakes were designed for the car. This seems to be major complaint for many of us who purchased the car in the first year. The ECU light that has come on 3 times over the year is a problem. No known diagnosis for the problem.

- Silver Spring, MD, USA

I purchased my VW TAOS on Nov 26, 2021, and since then I have experienced faulty issues 4 times. 2022 Jul twice, Sep once, and Nov once. When merged to the main road the car refuses to accelerate and gives strange sounds in transmission/engine area. The first 2 times I had the issue with loss of power and significant lag in acceleration I could see the "start/stop error" message in the dashboard, and I had to pull over to the side of the road. I drove in the parking lot nearby for few minutes and continued driving when the engine seemed OK, but the automatic engine start/stop system failed to work on traffic lights when car fully stopped. I notified my local dealership about this issue and got an appointment for inspection in August. When examined they recommended changing my fuel to premium and explained that the fault was caused by the quality of gas I put. I followed their instruction and only been pumping Unleaded-91 Premium grade fuel for the last 2 months, but I had a more serious issue in mid-September. In the middle of traffic at 40mph speed a sudden loss of power occurred followed by a check engine light flashing. Again, I had to make an emergency stop from the second lane to pull over into the shoulder. When I notified this to my dealership, they recommended to get the car checked during my first oil change that was supposed to happen a month later because when I consulted with the operator, they said I should observe if the problem is going to reoccur. On 7th of Nov 2022, I got my oil changed for the first time at the dealership and drove my car for a while and it seemed fine. However, by the evening when I tried to drive it back home the same issue with worse noise in the engine area took place and car failed to accelerate in the middle of the traffic where I had to act quickly to pull over to the side of the road causing risky situation to other drivers on the road and myself. I am now convinced that this issue is never going to be fixed.

- Springfield, MO, USA

Vehicle has gone limp, almost like a stall, no matter how much the gas pedal is pressed. It happens for a few seconds and then it picks back up like normal. Check engine light and EPC light come on. Has happened pulling out of parking spot, at a traffic light, and in traffic. The first time it happened I took it to the local VW dealership where they told me I had water in my gas. Hard to believe as I go to a well known gas station and my other car gets the same gas and has never had this issue. I paid to get the car back, and drove it until the tank was empty. I've been adding higher octane gas like they recommended and it just happened again recently.

- Apollo Beach, FL, USA

Vehicle was involved in a front end collision with left front impact. Damage spread across front of vehicle. Air bags did not deploy. Vehicle has been having electrical issues recently. Head unit will do -€œhard reset-€ while driving disabling all safety features. Car also will alert fob not present after vehicle has been started and is in motion. Other times fob will unlock doors but will get alert message that fob is not found in vehicle. Alerted dealership and manufacture but never received a response other than the dealership saying -€œno codes have been stored-€ and that they were unable to help me from there.

- Waltham, MA, USA

I bought the car new on May 31, 2022. It had 266 miles on the odometer. With approx 200 miles driven it shut down while driving at 35 MPH. The dealer, East Coast VW, had it towed. After 10 days they said it was a faulty fuel sending unit and I was out of fuel, even though the fuel gauge read 3/8 of a tank. So again it happened. Saturday 8-27-2022. With 450 miles I've driven. Fuel gauge read 5/8 of a tank. This time it happened at 60 MPH in traffic.

- Murrells Inlet, SC, USA

I had a check engine light, epc warning, lane assist deactivated and stop start disabled all at once while on a drive in a remote area without cell service. The car had a dangerous loss of power. I brought it to the dealer and they told me there is no fix as its a common software issue that apparently faulty detects bad gas. All they could do was reset the code and say it may happen again, and recommend higher octane fuel. VW corporate was no help & I opened a buyback case. I don-€™t trust this car and dont think its safe to drive. This is the second time brought in for a stop start stall issue. Under 4k miles.

- Los Angeles, CA, USA

I was driving on the highway traveling approximately 65- 70 miles an hour when my TAOS began losing speed. I attempted to accelerate when I realized my speed had dropped to 56mph. I was unable to accelerate and a message popped on my dashboard showing about maximum RPM cannot exceed 4000. My engine shut off and moments later before the check engine light, hazard signal, and EPC lights flashed and turned on. I was forced to pull over off to the left shoulder. I was not able to restart my vehicle. Each time I tried it would power on, attempt to ignite and die down back to assessors mode with the engine, hazard, and EPc lights remaining on. Had my vehicle towed to VW dealership and am awaiting diagnostic and repair. Truly scary experience when my vehicle shut off on a highway with speed limits at 70mph!

- Killeen , TX, USA

I have a 2022 SEL 4motion. I purchased it in December. 7 months later I-€™m having issues with it. The extreme lag to this car is so unsafe. This is my 5th VW, and I-€™ve never had issues like this before. I can-€™t stress how many times I pray I don-€™t get hit when trying to accelerate the car. It-€™s mind blowing how slow the pickup is and super unsafe. I-€™ve had the EPC Light come on 3 weeks ago and now today I-€™ve had the check engine light on. The infotainment system is so unreliable. Sometimes the screen blacks out completely. The charging area becomes so hot that I have to take my phone off of it and put it elsewhere. When the EPC light came on I was driving on the highway and freaked out when the light came on and the vehicle started slowing down and wouldn-€™t accelerate as I kept trying to hit the gas pedal. Luckily my son wasn-€™t in the car. Volkswagen needs to straighten these serious issues out immediately. I will be on the hunt for another car. I don-€™t feel safe with this vehicle.

- Stoneham, MA, USA

Engine electrical issue with knock sensor, dealer replaced only to find out they now need to install an engine electrical harness complete. Engine warning light comes on and states max engine rpm's limited to 4000, while doing so engine power is cut resulting in major loss of acceleration, while engine light is on safety system does not work. Infotainment system sometimes does not load for several minuets as well as the rear view camera not functioning while loading.

- Circle Pines, MN, USA