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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,789 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Touareg suspension problems

suspension problem

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2004 Volkswagen Touareg Owner Comments

problem #7

Jan 212010


  • 81,000 miles


Driving 2004 Touareg equipped with air suspension. Speed 55 starting right hand sweeping turn the right side air suspension blew out dropping the front end to bump stops causing rear of truck to bounce and go sideways causing loss of control of vehicle. Apparently there is a tsb to change the material of the connector that blew out, however dealership is not willing to perform it unless I pay for anything they may break in the process of the repair. Corrosion is causing failures in the northeast.

- Rochester, NY, USA

problem #6

Jun 112008


  • 27,895 miles
Screeching brakes. The brakes were screeching for the past three months and the VW dealership replaced the pads and disc. After three attempts, I was told that the screeching is normal. Also, since I bought the SUV in setptmber 2004, I have been having an alignment problem which resulted in excessive tire wear. The dealer did numerous alignments and I changed all four tires( 3 times), but the problem still exists. The vehicle only has about 28,000 miles.

- Owings Mills, MD, USA

problem #5

Jun 302007

Touareg 6-cyl

  • Automatic transmission
  • 51,750 miles
Message reads "fault-running gear-suspension-workshop" subsequent check at dealership revealed a leak in the right front air spring that needs total replacement. We were advised of"no service bulletins or recalls" and the repair is at our expense ($2445) since we were nearly 3,000 miles out of warranty. The vehicle has never been off road, all mile's are highway incurred.

- Clinton, WA, USA

problem #4

Jul 312007

Touareg 8-cyl

  • Automatic transmission
  • 55,000 miles


My 2004 VW Touareg has been diagnosed with premature failure of the front suspension bushings. The vehicle has never been used off-road. The vehicle has 55K miles on it. I believe that this is an inherent defect in the polymer used for the bushings and it should be replaced at VW's expense. VW has not been responsive to my request. I have had many cars in my life, and this type of failure has never occurred, even with up to 105K miles. The repair is estimated to cost $1700. This type of failure could lead to a serious accident by the failure of the suspension system and loss of vehicle control.

- Houston, TX, USA

problem #3

Jun 022006

Touareg 6-cyl

  • Automatic transmission
  • 19,880 miles
Volkswagen 2004 Touareg sport utility 4D has serious alignment problems resulting in premature tire wear on all 4 tires! front 2 tires are down to metal showing with only 19,880 miles. Car has been in for all scheduled services and rotations. Almost lost control of car while driving! also, pre-mature wear of front & back brakes & pads due to the alignment/tire problems! condensation on front windshield that defogger does not remove. Fuel injection recall that on service bulletin stated it could result in a fire if not fixed! tire pressure monitoring system failure, esp failure, computer software failure!

- Newport Beach, CA, USA

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problem #2

Jan 282006


  • miles
Alignment: Since its purchase the car was not properly aligned. I took it to the dealer several times, at the 5,000 miles, 10,000 miles, and 20,000 miles services. It was not fixed at all. The repair sheet stated that car was fixed to the manufacturer's standards. At the 20,000 miles service I requested the car to repaired before I take it back. The dealer told me that due to the uneven tires there was no way for them to repair the alignment, and that the only way to fix it properly was to replace the tires first. I replaced the tires and brought the car back. The dealer had the car in the shop for three days the first time. When I tested the car after the first time it was not fixed. I took it back and had a dispute with the technician. When other technicians tested the car the dealer decided to keep for repair. The car was at the shop for two days. When it was finally done, the car had the same problem. Computer system: Lights and signals periodically stop working. Gas sensor periodically stops working for days. Cd player. Periodically skips and does not work. Transmission: Periodic jerking when shifting to lower speeds. Screeching sound comes from the front right side after 20 -30 minutes of driving. Tires were worn out after 10,000 miles.

- San Francisco, CA, USA

problem #1

Nov 152004

Touareg 8-cyl

  • Automatic transmission
  • 15,000 miles
Door handles stick on all four doors. Last year, my husband was in the passenger seat as I went around a corner, the passenger door flung open and my husband almost fell out. Luckily he was wearing his seat belt. The door handles were replaced by the dealership. However, the door handles have started sticking again. I have to pull the handle and let it go quickly to loosen the handle so it closes fully. I noticed with 1000 miles on my vehicle that there was a pull in the front end. I took it to the dealer and they said it needed to be aligned. They refused to pay for the alignment, my tires were completely worn to the tread bars with 15,000 miles on all four, they were cupped. The manufacturer replaced 2 tires and I paid for 2 tires and a 4 wheel alignments.

- Cortland, NY, USA

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