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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,103 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Touareg suspension problems

suspension problem

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2004 Volkswagen Touareg Owner Comments

problem #11

Aug 142013

Touareg 8-cyl

  • 68,000 miles


Air shock exterior housing and coupling on air hose are made of two non compatible metals causing the air shock to deteriorate. This causes the air shock to loose air pressure.

- Watervliet, NY, USA

problem #10

Jan 212010


  • 81,000 miles
Driving 2004 Touareg equipped with air suspension. Speed 55 starting right hand sweeping turn the right side air suspension blew out dropping the front end to bump stops causing rear of truck to bounce and go sideways causing loss of control of vehicle. Apparently there is a tsb to change the material of the connector that blew out, however dealership is not willing to perform it unless I pay for anything they may break in the process of the repair. Corrosion is causing failures in the northeast.

- Rochester, NY, USA

problem #9

Jul 152006


  • miles
I have had my 2004 VW Touareg since June 2006 and have had problem after problem with the vehicle. The catalytic converter went out within 6 weeks of buying the car, the drive shaft had to be replaced, the air conditioning compressor had to be replaced, the brakes have had to be replaced and I am getting another "check brake pads" error again, the tire monitoring system continually tells me I have a flat, the radio amplifier was making a loud cracking so the dealership replaced a fuse and blew the 2 back speakers (which they would not fix, hewlett VW in georgetown, Texas), the auto differential is going out. There seems to be no end in sight for repairs.

- Leander, TX, USA

problem #8

Jul 282005

Touareg 4WD 8-cyl

  • Automatic transmission
  • 100 miles


The contact owns a 2004 Volkswagen Touareg. The warning tone of the tire pressure monitoring system sounds intermittently. In addition, the headlights failed, and the vehicle pulled to the right sporadically and without warning. The dealer was unable to diagnose the cause of failure. The contact possessed the repair invoices. The failure mileage began at 100. The consumer stated the failures continue, she has had multiple problems with this vehicle brake rotors replace at 15,000 miles, brake pads had to be replaced at 18,000 miles, two tires replace at 16,000 miles, tps lights continue to go on and off been fixed, four new tires at 30,000 miles. The consumer states that there have been 9 recalls and tps lights still in failure. Update 05/04/07

- Newbury, MA, USA

problem #7

Dec 272006

Touareg 4WD 8-cyl

  • Automatic transmission
  • 5,000 miles
- the contact owns a 2004 Volkswagen Touareg. The vehicle was pulling to the right. When the car needed an alignment the vehicle pulled in both directions, right and left. The vehicle was purchased in August 2003, and the failure has occurred since it was purchased. There have been 8 alignments performed on the vehicle. The vehicle has been serviced 25 times, and the mechanicwas unable to diagnose the failure. Due to the warranty the dealer and Volkswagen authorized the tires to be replaced on two occasions for uneven wear at 9,000 miles. The manufacturer stated that the vehicle should not be released from the dealer if it wasn't repaired. Therefore, they were unable to assist him with further diagnosis. The contactwas requesting that volkwagen purchase the vehicle from him due to the ongoing failure. The contact lived in a climate where the temperatures wer consistently below zero. Updated 03/19/07.

- West Yellowstone, MT, USA

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problem #6

Oct 102005


  • Automatic transmission
  • miles
Alignment on 2004 VW Touareg is horrible. Taken back at least 3 times and it has never been fixed. Tires are now shot because of the alignment problems. Computer keeps beeping that there is a flat tire when the air pressure is fine when checked. Taken in at least 3 times and it still has not been fixed. Speakers rattle as if they are blown....also....never been fixed.

- Wilmington, DE, USA

problem #5

Oct 012005

Touareg 8-cyl

  • miles


Consumer Volkswagen Touareg drifts to the right. *** no answer required***

- Napa, CA, USA

problem #4

Aug 072005

Touareg 6-cyl

  • Automatic transmission
  • miles
I am having trouble with my VW Touareg V6. Since then I have had numerous visits to the dealer for failures in design. Footlight would not shut off when the car was off due to trunk door latch being broken at time of purchase. Tires were wearing faster than normal and the alignment was bad. I was given new tires, however, when I asked if this could happen again, I was told yes and they were unsure what VW would do in the future. Tire pressure light goes on and off at any time. I was told this was a malfunction that happens when you have numerous computer options. It came on after a tire rotation and oil change and the dealer said "don't worry, it will reset itself and go off".radio has mysteriously stopped working for 24 hours at a time. Car has actually been dead on two occasions and has left me stranded. I was told by the dealer that the battery in the Touareg can't support the car and the computer modules. I was told there was nothing that could be done about this as the battery was fully charged. I was told this was a mistake by VW and I would have to live with it. I was also told to not drive in the city as this makes the problem much worse. I was told that they aren't sure how that happened, but simply resetting the car made it return. Cd player would not work, car was "reset". I find this car to be the biggest joke ever made. I unfortunately am over the mileage for the lemon law in Maine (I have 27,000miles on the car). I really think things are getting worse in my car the longer I have the thing. My biggest concern with the car is that there is a possibility it could stop working at any moment. I feel I should not have to carry a self jumping system in a practically brand new $34,000 car. I was also told by my dealership when I stated I was thinking of selling the car, that they didn't blame me as they had heard a lot of people say that about the Touareg. Yeah, I feel really safe with this car. I think it is time someone do something about this car and VW.

- Durham, ME, USA

problem #3

Aug 012005


  • Automatic transmission
  • miles
Tire pressure monitoring system failure (TPMS) no events led to failure, system just disappeared from car...tells me I have a flat tire when I don' losing pressure now and alignment is off for a second time after being serviced, tires wearing incorrectly and at a fast rate...there is a serious problem here that need to be investigated with VW before another Ford/tire situation/death happens to all of us now VW Touareg owners. (2004 VW Touareg V6 owner: Brand new!)

- Newport Beach, CA, USA

problem #2

Jun 012005

Touareg 8-cyl

  • Automatic transmission
  • 14,000 miles
Contact state the tires wore out after only 14,000 miles. The service dealer realigned the vehicle and replaced the tires. The consumer stated there were no indications that vehicle was out of alignment until the tires wore out and made noise, and at low speeds the steering wheel vibrated. The tires were rotated at the service dealer before the problem with the alignment became evident. Also, they replaced a defective stepper motor. Consumer asked the dealer if this would be a recurring problem, and they could not give him a straight answer. It was the recommendation of the manufacturer, and was fixed according to Volkswagen standards.

- Nagley, OH, USA

problem #1

Feb 012005

Touareg 8-cyl

  • 9,029 miles
Volkswagen Touareg 2004 does not stop in inclement weather. All four tires were practically bald and the vehicle needed an alignment. The front tires were slightly more worn than the rear. Also, the clock was inoperative and the brakes would lock up on snowy conditions.

- Washingtonville, NY, USA

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