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4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Volkswagen Touareg fuel system problems

fuel system problem

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2012 Volkswagen Touareg Owner Comments

problem #1

Apr 182014

Touareg 6-cyl Diesel

  • 22,000 miles

A D V E R T I S E M E N T S

Vehicle lost power without warning at highway speeds on a three lane expressway. Was able to maintain control in spite of loss of power steering and brakes and coasted to stop on narrow berm. When I tried to restart the engine I smelled fuel and upon opening the door discovered a large pool of fuel leaking from the vehicle. I have conflicting reports from VW. The dealer who inspected the vehicle claims that a prior fuel pump repair carried out two months ago at another VW dealer caused stress on a bracket supporting the fuel line that ultimately gave way and led to separation of the line, loss of fuel to the engine and the fuel leakage. The dealer that did the original fuel pump repairs claims that the bracket must have failed due to normal wear and tear (these things happen I was informed). If in fact the latter dealer is correct that indicates a broader problem than simply a negligent repair and this issue may impact other owners of similar vehicles. That leads to the reason for my complaint. Is the design of this vehicle safe?

- Hudson, OH, USA

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