NHTSA — Service Brakes, Hydraulic: Foundation Components: Disc: Pads Problems


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Saab 9-3 brakes problems

brakes problem

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2003 Saab 9-3 Owner Comments

problem #2

Aug 032004

9-3 4-cyl

  • Automatic transmission
  • 16,000 miles


Front brake rotors and pads wore out completely without warning. The consumer stated that there was a lot of brake dust the last 10,000 miles. The dealer stated that this was normal and that they could not do anything about it. The manufacturer has been called three times and they said this was normal wear. The caller only has 26,000 miles on vehicle and he believes this is not normal.

- Redwood City, CA, USA

problem #1

Apr 242005

9-3 4-cyl

  • Manual transmission
  • 39,000 miles
Brake pads wore through and rotors were damaged on the front end. No indication of brake wear from dealer service department at regular service intervals. Saab has a long approximately 15,000 engine service interval. Consequently brakes may only be inspected every 15,000 miles. Neither dealer nor manufacturer can advise customer of when brake pads should be replaced. Customer has no avenue to receive advice regarding brake wear and replacement. Ulitmately pads are worn out completely without warning, and rotors are damaged, creating a safety issue. All parts are replaced at a cost to the consumer of $800.

- Los Angeles, CA, USA

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