2003 Suzuki Aerio cv joint keeps coming out due to snap ring in rear end, car is under warranty. Car dealer will not honor warranty, says rear axle is a after market part, this is not true, why would we have car worked on when under warranty, we are third owner of car and know the two previous owners which is a father and son, they are adamant no work has been done on this car, they would have taken the car to get fixed since it is still under warranty, its very easy for the mechanic to get some rear end axle and say it came out of my car, just to avoid fixing my car, their claim is if someone else worked on this car that voids the warranty, so this is their convenient way of getting out of fixing my car.

- Madera, CA, USA

The contact owns a 2003 Suzuki Aerio. The contact received a recall notice for NHTSA campaign id number 07V307000 (power train:manual transmission). The dealer is giving the contact the run around. The manufacturer stated that the dealer has the part, but the dealer stated otherwise. The dealer advised him to speak with the service manager, but the service manager has not returned his phone calls. There had been no failure to date. The current mileage was 50,000. Updated 02-19-08 the consumer stated when calling to confirm the part is available always receives the run around from the dealer. Updated 02/19/08

- Manchester , CT, USA

I own a 2003 Aerio Suzuki sx 5-speed with manual transmission. It's been popping out of 5th gear and into neutral. I brought it to the dealer where purchased. They said they test drove it and could not "duplicate concern". the very rude service advisor told me even if problem was found they do not have equipment to repair it and to take it someplace else. She also made a comment about not needing "free work",leading me to believe because it is under warranty, they did not want to do extensive work for free!! I called Suzuki and they said most dealers probably wouldn't test drive it more than 20 miles and it is hard to fix an intermittent problem and to try another dealer. Driving at high speeds and having gears pop out should get more attention than an" intermittent problem". other dealers are more than 30 miles away and hard to leave vehicle there. I read about this same problem on line and one of the people 's dealer diagnosed the problem as premature wear in the 5th gear synchro assembly and repaired his vehicle.

- Westbrookville, NY, USA

While driving 55 mph consumer heard a loud popping noise coming from the front. Suddenly, the vehicle shifted gears. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection........problem happened every time consumer put vehicle in 5th gear. Dealer repaired it, but problem recurred, though not as regularly. Dealer refuses to repair it, claiming car is operating within specs.

- Raleigh, NC, USA