NHTSA — Wheels Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2006 Suzuki Grand Vitara wheels / hubs problems

wheels / hubs problem

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2006 Suzuki Grand Vitara Owner Comments

problem #1

Sep 012006

Grand Vitara 4WD 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I purchased a Suzuki Grand vitara in July of 2006. Shortly after purchase, 4 weeks at the most, the check engine light came on. I called the dealer faulkner Suzuki (harrisburg, pa) and took the car in for service. I was told that it was an oxygen sensor malfunction. They changed the sensors. But this did not fix the problem. Thereafter, approximately every 4 to 8 weeks, the check engine light came on - to which the service department at faulkner responded by changing the oxygen sensors and replacing the associated computer. Also of note, their was a problem with the wheels on the car (which impaired steering at highway speeds) to which the service department responded with having me purchase new tires - the car was 8 months old at this point (this did not fully resolve that problem, although it did improve somewhat). During all this, the car was emitting a smoke smell/exhaust into the cabin of the vehicle. The service department could not figure out what was causing this (I was told that the technicians could not detect the smoke smell/exhaust). With all of this in mind, I am writing to express concerns about the businesses practices of Suzuki. When the problems with the car began, I asked to have my trade in vehicle returned to me or to have a replacement vehicle (as I felt unsafe driving the car I purchased) neither request was honored. I had not expected to have any problems with a new car, no one does. So when a problem arose, my expectation was that it would be immediately resolved, this was not the case. Overall, in my opinion, this matter was poorly handled - it took over a year and legal involvement before Suzuki would buyback their faulty vehicle. As a consumer, I feel that this company showed little concern for my safety, time, or money. I implore you to investigate this matter and work to ensure that any future Suzuki customers receive better service and a better (safe) product.

- Laurel, MD, USA

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