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really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
56,673 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Avalanche seat belts / air bags problems

seat belts / air bags problem

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2007 Chevrolet Avalanche Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #46

Aug 302015


  • 47,500 miles


Dash is cracked with pieces of plastic being loose. Concerned about projectiles and or puncturing airbag if deployed. I believe this to be a common defect in these vehicles. Vehicle only has slightly over 60K miles on it now. Cracked around 45K to 50K miles. Date that I show below is approximate.

- Fuquay Varina, NC, USA

problem #45

Nov 302015


  • 66,000 miles
My dash is cracked and it reflects the crack on the windshields and causes glare. If the airbag was to deploy the sharp plastic would cut you from the broken dash. This is a dangerous situation. There are thousands of people with the problem and there are groups on facebook with thousands that have this issue. GM will not repair or replace it.

- Lake Oswego, OR, USA

problem #44

Dec 082014


  • 68,000 miles
The contact owns a 2007 Chevrolet Avalanche 1500. The contact stated that the dashboard was severely cracked along the passenger air bag area. The vehicle was taken to the dealer where it was diagnosed that the front component on the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

- Kalamazoo, MI, USA

problem #43

Jan 302012


  • 70,000 miles


Dash board around the instrument panel to the passenger side airbag is cracked. I don't know what caused it to start but it started as a small crack then it began to spread across the dash.

- Pine Bluff, AR, USA

problem #42

Nov 242015


  • miles
With 64,000 miles the dash is cracking in multiple places. If reflects the broken area onto the windshield so it impedes vision and could affect the airbag as it is broken around the area. After researching online most owners have this dash cracking issue around the airbag and upper dash. If the airbag was to deploy it would most likely eject hard plastic parts at you with the airbag.

- Lake Oswego, OR, USA

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problem #41

May 132015


  • miles
The dash has cracked in multiple places starting at the passenger airbag. This is the third dash in this vehicle replaced for the same thing. This is posing a serious danger in case of an accident and the deployment of the airbag. The dash could also create a serious danger in throwing sharp projectile pieces in case of an accident. GM has had multiple complaints from 2007 to 2012 for faulty dashes but will not recall them or replace them at no cost to the consumer. There is a facebook forum for this very issue right now (search "07-13 GM cracked dash safety hazard for all trucks"). please look at this facebook page as there are many pictures of dashes cracked in the same places. It appears this issue is nationwide and has no relation to climate or location.

- Pearland, TX, USA

problem #40

Oct 152015


  • 140,000 miles


The contact owned a 2007 Chevrolet Avalanche 1500. While driving approximately 35 mph, all four of the side air bags deployed without warning. The vehicle was towed to the driver's residence where it was not diagnosed or repaired. The vehicle was destroyed. A police report was filed and there were no injuries reported. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

- Prairieville, LA, USA

problem #39

Jun 012010


  • 30,000 miles
The dashboard of my 2007 Chevy Avalanche has been cracking for years, I did let my dealership know and they said that was not under warranty and they didn't offer me a discount to repair it. My dash has several cracks from the drivers side to the passenger side airbag, a large hole is directly in the middle of the dash where the pieces just vibrated apart exposing the equipment under the dash. The pieces of plastic are a little heavy and sharp I feel the whole dash could break into pieces if the air bag is deployed. I do not have any record of receiving a quote or being denied the repair, but I don't think they will deny that they've been saying it's not covered. And, I'm not sure of the exact date, but I think it started to crack in 2010, now it's kind of a wreck, I've attached a picture of the big hole!

- Las Vegas, NV, USA

problem #38

Oct 062014


  • 39,000 miles
The dash has cracked in multiple places including at the airbag. This is a known problem by GM and all Tahoe, Avalanche, Suburban, and Sierra pick up trucks have the same problem. The service manager at my dealership admitted GM had a problem with the vendor supplying this dash. I consider it a safety issue because it is at the air bag, and also over the instrument panel and electronics.

- Fort Mill, SC, USA

problem #37

Jan 012013


  • 15,500 miles
Dashboard is cracked at airbag and console posing a safety hazard in a crash with flying debri.

- Medford, NY, USA

problem #36

Jul 012012


  • 65,000 miles


Dash has cracked in 4 different places, 3 of them next to the passenger airbag area. Eventhough this is a common ocurrence for these vehicle, GM did not honored it as a defective manufacturer problem.

- Weston, FL, USA

problem #35

May 062013


  • 50,000 miles
My Chevy Avalanche has a known issue of the dash cracking which GM denies. Like many other Tahoe, Silverado, and Avalanche owners I have a cracked dash right in the corner of the passenger side air bag and another over the drivers steering column. The dash flaps freely and I'm worried if the air bag goes off that sharp shrapnel will fly in the face of the driver and passenger. There are tons of owners all over with identical issues.

- South Elgin, IL, USA

problem #34

May 072015


  • 71,200 miles
The service air bag light came on, the vehicle was just driven a short distance 10 miles, then it sat. Still on onstar diagnostics couldn't communicate with the system. So called the dealer took it in, they said it was the SDM module, so they ordered a new one. A week later the new one came in, they can't communicate with that one. They said we could take the truck for the weekend, and they have the GM engineers looking into it. The car is in great shape, drove it 2 years without a single incident. They did just change the 4X4 actuator a few miles back. They want $667, but maybe more since it's been there for 2 whole days, with no improvement. Oh the extended warranty they sold me when I bought the truck for computer, electrical, etc..($2500 from united car care) doesn't cover it because it's air bag related something about liability.

- Binghamton, NY, USA

problem #33

Jun 012011

Avalanche 4WD 8-cyl

  • 145,000 miles
Initially the dash board cracked in one corner on the passenger side, at the right upper corner of the inset for the passenger airbag. Now the dash board has split in the center and the left upper corner at the passenger side air bag. It seems if the passenger side air bag were to deploy the broken sections of the dash would become projectiles inflicting serious injury. I have notified the local Chevy dealer, vester Chevy, svc manager [xxx], but they state it is a "normal" wear item! they refuse to address the issue. I have noticed in google searches and vehicles I look at the problem is widespread on GM Tahoe and GMC Yukon for several years of production. Please make this note a subject of concern. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wilson, NC, USA

problem #32

Feb 272015


  • 68,000 miles
The contact owns a 2007 Chevrolet Avalanche 1500. When the ignition was turned to the on position, the air bags deployed without warning.the vehicle was towed to a dealer where it was diagnosed that the sensing diagnostic module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 68,000.

- Kenai, AK, USA

problem #31

Aug 012014

Avalanche 8-cyl

  • 97,000 miles
Dash board has cracked around the passengers air bag and General Motors has failed to acknowledge this as a safety concern and issue a recall. I'm writing this on behalf of all 2007-20013 GM truck owners who have experienced this same problem and GM has failed to offer any assistant in making repairs once warranty has expired. I say this because it's happen on my own account and thousands other in reading the forums on the web. My main concern is that the air bag is not properly seated in the dash once the cracks occur around it and could have a major effect to it properly deploying. Furthermore if it did happen to deploy it would have the potential of the weakened dash to explode and send sharp particles of plastic throughout the cabin possibly causing further injuries. I would appreciate it if you could look into this as a serious concern on behalf of all GM truck owners.

- Long Beach, MS, USA

problem #30

Jan 212014

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 18,000 miles
The contact owns a 2007 Chevrolet Avalanche. The contact stated that the front passenger side air bag compartment was cracked. Also, the contact mentioned that the dashboard was cracked near the steering column. The vehicle was not diagnosed and repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,000... updated 03-11-15 updated 10/15/15

- Medford, NY, USA

problem #29

Jan 202014


  • 116,500 miles
A big crack appeared on my 2007 Chevy Avalanche dashboard just above the cluster (passengers side). A second crash appeared just next to the passenger air bag cover, which is a potential safety issue.. I wouldn't like to see plastic parts on my passengers eyes if an accident occurs.

- San Ysidro, CA, USA

problem #28

Oct 092014

Avalanche 8-cyl

  • 84,000 miles
As I was driving my Avalanche the stability track and traction control turned on my truck reduced power to half and it pulled right. I drove into lots of dirt and my brakes were affected too. I have been having issues with my 2007 avalance stabilitrak traction control turning off intermitingly. I have had my truck to the dealer 3 times on this issue and I am still with the same problem. This started over a year ago and when bringing it in for service there were no codes found for this problem. Today after picking up my truck once again and paying the dealer to replace the remote control door lock receiver being one of the codes showing this did not solve the problem and the part removed was still good. It seems to me that the service dept at the Chevy dealer has no clue on how to solve this problem. Everytime I start my truck even sitting at idle the bell starts chiming and the triangle signand the warning reads service stabilitrak then service traction control (off) activates within a few miniuts. This keeps going on and off as I am driving and when its in the off position the trans shifts gears very hard. Looking trough this forum I can see that this had been a major problem in the past with 2003 and up and there are many people talking aboutthis issue with their trucksbut I have not come across anyone who can give the answer on how to resolve this problem. Dose anyone else have this problem or have heard of this being a problem with an answer.

- Imperial, CA, USA

problem #27

Oct 012014


  • 124,588 miles
Noticed cracks in dashboard around 25,000 miles called GM and complained... was told to take truck to local dealer and after complaining dash was replaced... now I notice the replace dash has since broken again! this time it did not crack instead pieces that connect the dash are broken. Now there is a big gap in the dash were it is suppose to connect.

- Marietta, GA, USA

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