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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
60,786 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chevrolet Avalanche seat belts / air bags problems

seat belts / air bags problem

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2007 Chevrolet Avalanche Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #39

Jun 012010


  • 30,000 miles


The dashboard of my 2007 Chevy Avalanche has been cracking for years, I did let my dealership know and they said that was not under warranty and they didn't offer me a discount to repair it. My dash has several cracks from the drivers side to the passenger side airbag, a large hole is directly in the middle of the dash where the pieces just vibrated apart exposing the equipment under the dash. The pieces of plastic are a little heavy and sharp I feel the whole dash could break into pieces if the air bag is deployed. I do not have any record of receiving a quote or being denied the repair, but I don't think they will deny that they've been saying it's not covered. And, I'm not sure of the exact date, but I think it started to crack in 2010, now it's kind of a wreck, I've attached a picture of the big hole!

- Las Vegas, NV, USA

problem #38

Oct 062014


  • 39,000 miles
The dash has cracked in multiple places including at the airbag. This is a known problem by GM and all Tahoe, Avalanche, Suburban, and Sierra pick up trucks have the same problem. The service manager at my dealership admitted GM had a problem with the vendor supplying this dash. I consider it a safety issue because it is at the air bag, and also over the instrument panel and electronics.

- Fort Mill, SC, USA

problem #37

Jan 012013


  • 15,500 miles
Dashboard is cracked at airbag and console posing a safety hazard in a crash with flying debri.

- Medford, NY, USA

problem #36

Jul 012012


  • 65,000 miles


Dash has cracked in 4 different places, 3 of them next to the passenger airbag area. Eventhough this is a common ocurrence for these vehicle, GM did not honored it as a defective manufacturer problem.

- Weston, FL, USA

problem #35

May 062013


  • 50,000 miles
My Chevy Avalanche has a known issue of the dash cracking which GM denies. Like many other Tahoe, Silverado, and Avalanche owners I have a cracked dash right in the corner of the passenger side air bag and another over the drivers steering column. The dash flaps freely and I'm worried if the air bag goes off that sharp shrapnel will fly in the face of the driver and passenger. There are tons of owners all over with identical issues.

- South Elgin, IL, USA

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problem #34

May 072015


  • 71,200 miles
The service air bag light came on, the vehicle was just driven a short distance 10 miles, then it sat. Still on onstar diagnostics couldn't communicate with the system. So called the dealer took it in, they said it was the SDM module, so they ordered a new one. A week later the new one came in, they can't communicate with that one. They said we could take the truck for the weekend, and they have the GM engineers looking into it. The car is in great shape, drove it 2 years without a single incident. They did just change the 4X4 actuator a few miles back. They want $667, but maybe more since it's been there for 2 whole days, with no improvement. Oh the extended warranty they sold me when I bought the truck for computer, electrical, etc..($2500 from united car care) doesn't cover it because it's air bag related something about liability.

- Binghamton, NY, USA

problem #33

Jun 012011

Avalanche 4WD 8-cyl

  • 145,000 miles


Initially the dash board cracked in one corner on the passenger side, at the right upper corner of the inset for the passenger airbag. Now the dash board has split in the center and the left upper corner at the passenger side air bag. It seems if the passenger side air bag were to deploy the broken sections of the dash would become projectiles inflicting serious injury. I have notified the local Chevy dealer, vester Chevy, svc manager [xxx], but they state it is a "normal" wear item! they refuse to address the issue. I have noticed in google searches and vehicles I look at the problem is widespread on GM Tahoe and GMC Yukon for several years of production. Please make this note a subject of concern. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Wilson, NC, USA

problem #32

Feb 272015


  • 68,000 miles
The contact owns a 2007 Chevrolet Avalanche 1500. When the ignition was turned to the on position, the air bags deployed without warning.the vehicle was towed to a dealer where it was diagnosed that the sensing diagnostic module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 68,000.

- Kenai, AK, USA

problem #31

Aug 012014

Avalanche 8-cyl

  • 97,000 miles
Dash board has cracked around the passengers air bag and General Motors has failed to acknowledge this as a safety concern and issue a recall. I'm writing this on behalf of all 2007-20013 GM truck owners who have experienced this same problem and GM has failed to offer any assistant in making repairs once warranty has expired. I say this because it's happen on my own account and thousands other in reading the forums on the web. My main concern is that the air bag is not properly seated in the dash once the cracks occur around it and could have a major effect to it properly deploying. Furthermore if it did happen to deploy it would have the potential of the weakened dash to explode and send sharp particles of plastic throughout the cabin possibly causing further injuries. I would appreciate it if you could look into this as a serious concern on behalf of all GM truck owners.

- Long Beach, MS, USA

problem #30

Jan 212014

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 18,000 miles
The contact owns a 2007 Chevrolet Avalanche. The contact stated that the front passenger side air bag compartment was cracked. Also, the contact mentioned that the dashboard was cracked near the steering column. The vehicle was not diagnosed and repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,000... updated 03-11-15 updated 10/15/15

- Medford, NY, USA

problem #29

Jan 202014


  • 116,500 miles


A big crack appeared on my 2007 Chevy Avalanche dashboard just above the cluster (passengers side). A second crash appeared just next to the passenger air bag cover, which is a potential safety issue.. I wouldn't like to see plastic parts on my passengers eyes if an accident occurs.

- San Ysidro, CA, USA

problem #28

Oct 092014

Avalanche 8-cyl

  • 84,000 miles
As I was driving my Avalanche the stability track and traction control turned on my truck reduced power to half and it pulled right. I drove into lots of dirt and my brakes were affected too. I have been having issues with my 2007 avalance stabilitrak traction control turning off intermitingly. I have had my truck to the dealer 3 times on this issue and I am still with the same problem. This started over a year ago and when bringing it in for service there were no codes found for this problem. Today after picking up my truck once again and paying the dealer to replace the remote control door lock receiver being one of the codes showing this did not solve the problem and the part removed was still good. It seems to me that the service dept at the Chevy dealer has no clue on how to solve this problem. Everytime I start my truck even sitting at idle the bell starts chiming and the triangle signand the warning reads service stabilitrak then service traction control (off) activates within a few miniuts. This keeps going on and off as I am driving and when its in the off position the trans shifts gears very hard. Looking trough this forum I can see that this had been a major problem in the past with 2003 and up and there are many people talking aboutthis issue with their trucksbut I have not come across anyone who can give the answer on how to resolve this problem. Dose anyone else have this problem or have heard of this being a problem with an answer.

- Imperial, CA, USA

problem #27

Oct 012014


  • 124,588 miles
Noticed cracks in dashboard around 25,000 miles called GM and complained... was told to take truck to local dealer and after complaining dash was replaced... now I notice the replace dash has since broken again! this time it did not crack instead pieces that connect the dash are broken. Now there is a big gap in the dash were it is suppose to connect.

- Marietta, GA, USA

problem #26

Jun 092014


  • miles
There is a crack in dash at site of passenger airbag and a crack on dash above instrument cluster panel. Never had an accident or damage to vehicle. We are the original owners. We are concerned that the passenger airbag could be compromised and deploy without incident. Don't know how long it has been there but noticed it in June. With all the airbag recalls, we feel this could be one also as we have found other Chevrolet owners with the same issue.

- Monterey, TN, USA

problem #25

Oct 312014

Avalanche 4WD 8-cyl

  • 90,301 miles
Premature deployment of rt head air bags and lt head air bags, with no contact with another vehicle or any road hazard. Safeco adjuster stated that it was a mechanical problem.

- Milford, CT, USA

problem #24

Jun 302014

Avalanche 8-cyl

  • 110,000 miles
My dashboard cracked at the narrowest part, which is also at the corner of the airbag station (passenger side). I can have a cover made for it. (I'm not sure I could afford to have it replaced) but, my main concern is, could that interfere with the deployment of the passenger side airbag?

- Buckeye, AZ, USA

problem #23

Jun 022014


  • 58,000 miles
I noticed that my dash had 2 cracks, one on the driver side and one around the airbag on the passenger side. I believe the one around the air bag to be a safety concern, either the functionality of the airbag or the broken pieces of plastic if the airbag is deployed.

- Statesville, NC, USA

problem #22

Oct 112014

Avalanche 4WD 8-cyl

  • 69,203 miles
I have cracks in my dash right around the airbag cover. 2 of them around an inch long and expanding as time goes on. I worry about if a airbag deploys that it may cause plastic to break off and fly into someones face, not allow a bag to deploy correctly or cut an airbag as it deploys. From things I've found using google this is a very common issue that GM will not admit to or fix. They even went as far as to change the dash part(reinforced plastic in the problem areas) and the part number. It's my understanding that this part still does this. But seems to take longer to appear.

- Paynesville, MN, USA

problem #21

Sep 132014


  • 94,000 miles
The contact owns a 2007 Chevrolet Avalanche 1500. While driving approximately 30 mph, another vehicle failed to stop at a traffic light. The contact's vehicle crashed into the other vehicle. The air bags failed to deploy. A police report was filed and there were no injuries reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.

- Sparks, NV, USA

problem #20

Jun 292014

Avalanche 8-cyl

  • 103,500 miles
I had backed up a jet ski into a parking space. I had got out of the car to check spacing and got back in and closed the door. Went to place vehicle in drive and both side airbags deployed with my four year old son in the back seat.

- Hamburg, NY, USA

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