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really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
73,860 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Impala brakes problems

brakes problem

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2009 Chevrolet Impala Owner Comments (Page 1 of 2)

problem #30

Sep 232016


  • 159,000 miles


This problem includes more items than your form allows me to check. It stated out about 7 months ago when you would be driving down the road and the service stable tract and service traction control light would come on causing the engine power to be reduced which is an annoence but is also a safety issue is you are passing someone on a two lane road when it happens and you can not complete the pass due to reduced power. If you pulled off to the side of the road and shut the car off the service lights would go away and may not come on again for weeks. This problem went away after a couple of months and then the car started a new one with a no crank, no start problem which when this would happen you would get up to three warning lights, (service table trac, service traction control, and service air bags) with time the no crank, no start problem kept coming and going and the only light that came on when it wouldn't crank or start was the service air bag light. If you kept trying to start it after 3 to 30 times it would start and run fine and may not act up again for 1 day or even up to a week. A couple of weeks ago I had my wife switch cars with me as this was the car she drove to work daily and I didn't want her to get stranded. I am so glad I did that as the very first day I drove it to work on my way home while driving down the highway the car shut off for no reason and the service air bag light came on, I lost my power steering and power brakes and again I could have been in very big trouble if this would have happened when I was trying to pass another car and I don't think the air bags will deploy with the service air bag light on. I reported the to Chevrolet and they told me trying to fix it would be at my cost since it is out of warranty. The local dealer and found that they have been trying for 3 days to find a no crank, no start on a corvet with no luck.

- St. Marys, OH, USA

problem #29

Aug 242016


  • miles
"takata recall" this traction service control is going to get someone killed if it haven't already!!!! it comes on everyday and, few minutes it jump on and off! I have taken my to the dealership for traction service control which also had a recall and they told me I was over the 120,000 miles for the the recall. The guy act like it didn't T do it with him. I can not pull out in front of anyone because it stall out and make noise to bad, I can not back uphills without this being a problem. I get in an accident and I make out; I also told my family if I don't please sue the dealership because they is not taking this serious! me and my family along with other drivers life are in danger with this problem

- Abbeville, SC, USA

problem #28

Jun 102015


  • miles
Takata recall. The contact owns a 2009 Chevrolet Impala. The contact had not experienced a failure with the vehicle until it was repaired per NHTSA campaign number: 14V355000 (electrical system). Shortly after the dealer's repair, the check engine warning light randomly illuminated and the vent controls failed to properly work. In addition, the key fob failed to lock and unlock at different points in time. The contact notified the dealer and they were unable to provide a solution for the various electrical failures. In addition, the brakes were slow to respond and the dealer replaced the rotors, which did not prevent the failure. The contact was informed that the brake actuator needed to be replaced. The repairs for the brake system did not prevent the failure. The contact later received notification of NHTSA campaign number: 16V507000 (air bags, electrical system). The parts were not available. The manufacturer was notified of the failures. The failure mileage was unknown. Parts distribution disconnect.

- Mountainview, AR, USA

problem #27

Mar 172012


  • 34,500 miles


The contact owns a 2009 Chevrolet Impala. While driving at 60 mph, the steering failed and the contact heard a clicking noise. The brakes also failed and the contact crashed the vehicle into a guardrail and a tree. The contact's tongue was severed and he suffered injuries to the brain, neck, and back. The contact was transported by ambulance to the hospital. The air bags did not deploy. A police report was filed. The manufacturer was notified. The failure mileage was 34,500.

- Pittsburg, PA, USA

problem #26

Jun 212015


  • 67,000 miles
I was deriving down a steep grade on the gatlinburg bypass toward pigeon forge, tn in second gear for engine breaking. I first noticed the car getting warmer and I checked the dual climate control by feel to make sure my rider had not increased the temperature. Then I noticed the steering was harder on slight curves; then I noticed the tachometer going to zero and sone other gauges decreasing; then I had to slow for a charper curve where I had no power brake assist and no powering steering assist. I managed to bring the vehicle to a safe stop where I tried to restart the engine. The vehicle restarted after a short cranking but acted if it was starving for fuel. Once restarted the vehicle ran satisfactory, if I had been a weak person or had panicked this incident would probably have resulted in a crash. The ignition switch recall had recently been accomplished. The fuel level was 1/2 tank. As an electrical engineer this appeared to be an electrical problem where the engine power was cut off shutting down the fuel pump, instrument cluster, ignition, and electric steering assist.

- Richmond, VA, USA

problem #25

Jun 272015


  • 75,906 miles
Traction control light on, car lose power and has trouble stopping when brakes are deployed.

- Mobile, AL, USA

problem #24

Nov 012014


  • 185,000 miles


We received a letter saying this year and model have a poor solder connection that causes reduction in engine power and traction control failure. Our car has this problem. However, Chevrolet will only pay for the fix if it is under warranty and has less than 120,000 miles. We believe that most six year old cars have more than 120,000 miles and Chevrolet is just covering themselves from lawsuits with this letter. If they soldered something improperly they should fix it regardless of the milege on a vehicle.

- Millville, NJ, USA

problem #23

Apr 042014

Impala 6-cyl

  • 64,000 miles
The traction control, stability track and ABS lights all came on. The engine power reduced light came on and engine power was lower. I had the left speed sensor replaced and the accelerator sensor replace on August 8th after the dealership had fixed this problem in April and again in June. I was told they changed sensors then also, but I am not sure of which ones at that time. I am now having the same problem for the forth time. Replacing the sensors every few months is getting expensive. Also not very safe. I contacted GM and the woman told me to take it back to the dealership to be fixed again. I have fixed the same issue three times already. They were of no help at all.

- Meadville, PW, USA

problem #22

Feb 012014

Impala 6-cyl

  • 68,989 miles
I have a 2009 Chevrolet Impala with 89756+ miles. I have been having issues with the car's traction service control and ABS lights. The lights stays on and when I turn the car makes a grinding sound and sometimes stalls. When the light goes off, the car loses some brake control. I have taken it to 3 different auto mechanics. I replace the gas pedal (twice), the left barring and the problem hasn't gone away. I have been researching this for a year now. My research shows that this is an issue that is happening to a lot of 2009 Chevy Impala. There are multiple websites and forums supporting this issue should recall by Chevrolet. This is very reckless. I only drive my car to work and back. I am fearful every time I get in my car. I cannot afford to keep paying for repairs that are not solving the problem. Please look into the traction control service & ABS system issues in the 2009 Chevrolet Impala.

- Columbia, SC, USA

problem #21

Mar 102015

Impala 6-cyl

  • 78,000 miles
I began making a left turn, when the vehicle lost control. The acceleration picked up and I lost control of the ability to steer. The brake would not press down and the vehicle picked up speed faster before hitting a tree.

- Chesterfield, MO, USA

problem #20

Sep 172014


  • 47,836 miles


I was driving my car into a series of turns at approximately 45 mile per hour when it seemed I lost engine power rapidly and the car decreased speed to approximately 20 mile per hour I could not accelerate. I could barely steer and braking was really difficult. I managed to get the car off of the road where it set for approximately a minute or two before it would restart. I contacted GM and my dealership and did not get a satisfactory answer either place. This is exactly what my recall letter describes yet I was told that my issues were not due to the recall. I am greatly disappointed to be paying for a vehicle that is not safe for me to drive.

- Buckeye, WV, USA

problem #19

Feb 042011

Impala 6-cyl

  • 42,089 miles
Reference# [xxx]. as I approached the intersection, another vehicle was turning onto the street I was on. I moved over to make room, as I moved over I had to cross over a clump of snow and ice that had re froze making a rough and bumpy transition. I was about 20 feet from the stop sign. I placed my foot on the brake which was hard and unresponsive. The steering was hard and unresponsive as well. I was driving about 3-5 mph at the time. When I placed my foot on the brake it was unresponsive and it took me into the intersection where I was hit by another vehicle on the drivers side front. My airbag did not deploy. The total damage for my vehicle was $ $5,615.93. We were confused and did not understand why the brakes and the steering did not function and why with this violent of a crash that the airbag did not deploy. After reading the recall notice explaining the ignition recall it made sense that why the failure occurred. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Strafford, MO, USA

problem #18

Aug 282014

Impala 6-cyl

  • 171,200 miles
Horrible shimmy/shake when coming to a stop, even after replacing brakes and rotors. Uneven wear pattern on tires (especially the front). Inner tread and outer tread bald, even after front end alignment. Also feels like there's some steering issues to work out as well. We've done everything possible to make it not shake/wear tires, but nothing has helped. General Motors has been of absolutely no help either!

- Gillett, TX, USA

problem #17

Aug 072014


  • 20,000 miles
The contact owns a 2009 Chevrolet Impala. While driving approximately 25 mph and depressing the brake pedal, the brakes failed to respond. As a result, the vehicle skidded into the intersection. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 20,000.

- Detroit, MI, USA

problem #16

Aug 162014


  • 44,000 miles
The contact owns a 2009 Chevrolet Impala. The contact stated while driving approximately 10 mph, the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into the vehicle in front of him. A passenger in the other vehicle had to seek medical attention, the injuries was unknown. A police report was filed. The vehicle was towed to an independent auto body mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 44,000.

- Tons River, NJ, USA

problem #15

Jul 222014


  • 109,022 miles
I take a left hand turn I hear cracking; backing up I hear cracking; like the front axle is falling apart. There is a control arm recall but not on my car just police cars. The issue with my car sounds like the police issue car. I am kinda of scared pulling out into traffic scary, twice I have had the traction control come on and say it needs service; but when you shut the car off light doesn't come back on. It drives funny as well do not feel safe anymore.

- Glenburn, ME, USA

problem #14

May 082014

Impala 6-cyl

  • 92,929 miles
It's apparently the standard Impala issue of the car's dash reading engine power reduced. The car has less than 100,000 miles and my I was driving home from work in rush hour when the dash read engine power reduced. I immediately phoned my husband. He insisted that I get in the right lane and be prepared for the car to die. My husband then mistakenly told me to drive to a specific exit out of the inner city before exiting the highway. Next the check stability message came on. He was like ok that's weird but lets get you home. Then the car decided to lose power brakes and steering. My hands are literally blistered getting it off the road. I guided it of the highway as he looked up the issue. Finding hundreds of these same accounts he told me to hold on a bit and restart the car. It worked and I drove it home. Had my husband not insisted I move over and be prepared this could have been a very different issue.

- Berea, OH, USA

problem #13

Feb 092014

Impala 6-cyl

  • 72,370 miles
Stopped at the top of a snow covered hill. Put the transmission in 2nd gear and proceeded down the hill. The vehicle got up to about 15 mph then lost all power; engine quit, no brakes, and the steering wheel locked in place. Because the brakes were not working the vehicle gained significant speed going downhill. Not being able to steer the vehicle because the steering wheel was locked it went off the road and hit a tree. Upon impact the air bags did not deploy. As a result the driver and passenger were seriously injured. The consumer stated after owning the vehicle for a few months, the vehicle began to loose power and several messages appeared on the dashboard. All the power shut off and the consumer had to aaa to have the vehicle towed to where she purchased it. An inspection revealed the throttle body needed to be replaced. Updated 07/10/14

- North East., PA, USA

problem #12

Aug 292013

Impala 6-cyl

  • 95,000 miles
2009 Chevy Impala 3.5L FFV - my "passenger airbag" light has been coming on intermittently since early spring 2013. In August 2013, my "brake" light suddenly came on while driving. There didn't appear to be any handling issues. Both the regular brakes & parking brake worked normally the brake fluid level was full. For a few months the "brake" light would come on sporadically & alarm while driving, all without any changes in driving or braking ability. Around September 2013, the "traction control" & "check engine" lights came on. Again, there did not seem to be any issue with handling. These lights also came on & off randomly & they were seldom all on simultaneously. Occasionally, the warning panel also says, "engine power reduced" & acceleration & power are diminished. There's also been a "low pressure left rear tire." The left front tire was found to be low, but the rear tire was ok. Tonight, the "check engine" & "traction control" lights came on & the display said "engine power reduced." Suddenly, it said, "starting disabled service throttle" & my car essentially lost all power. The steering also locked up. It was very difficult to pull off of the road. I restarted the car after about 1 minute, & the "traction control" light was no longer on, but the "check engine" light was. I was able to drive again, without difficulty.

- Flintstone, GA, USA

problem #11

Aug 142013


  • 72,000 miles
Three times now this has happened. The first time I was driving down a main street at about 35 miles per hour and all of a sudden my service traction control light came on and the wording was displayed, as well as my check engine light came on and the wording "engine power reduced" was displayed. About a month later, I was leaving a parking lot when the same thing happened and then again four days later I was merging onto a highway and the same thing happened. When I try to accelerate, it sounds like something is going to fall out of the bottom of my car. After reading the other complaints, I don't understand why this isn't being taken care of by the company and left up to the car owner to deal with. It is very unsafe and I can't afford to get a different car nor pay for expensive repairs that are beyond my control or fault.

- Evans, CO, USA

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