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really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
66,379 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Malibu steering problems

steering problem

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2004 Chevrolet Malibu Owner Comments (Page 24 of 33)

« Read the previous 20 complaints

problem #181

Sep 022009


  • 92,000 miles


The contact owns a 2004 Chevrolet Malibu. The contact stated that while driving approximately 10 mph the "power steering" warning light illuminated on the instrument panel, then the power steering failed. As a consequence the risk for vehicle crash was increased. The vehicle was towed to a local repair facility, and a mechanic concluded that the steering shaft needed replacement. As of current date the vehicle has not been repaired. The failure and current mileages were 92,000. The VIN was unavailable.

- Auburn, ME, USA

problem #180

Aug 102009


  • 34,100 miles
Driving the 2004 Chevy Malibu in a parking lot when power steering turned off. Power steering will reset after restarting the car but will subsequently turn off again. Looses power steering more frequently since the initial loss of power steering.

- Mililani, HI, USA

problem #179

Aug 052009


  • 115,006 miles
Electric power steering goes of suddenly w/O advance notice of any kind.

- Manassa, CO, USA

problem #178

Aug 032009


  • 84,900 miles


I own a 2004 Chevy Malibu and the electronic power steering quit. The wrench light came on and the display said power steering. It has happened several times. The last time it happened was right after I had picked my son up from day care. I was on my home and the power steering went out. I could barely steer the car. I had to pull hard on the steering wheel to get the car to steer. It started working again on my way to work, but now it over steers to the right. If the power steering had come back on while I was pulling on the steering wheel I would have went into the other lane and caused and accident (with my son in the car). I took it to the Chevy dealer and they said the steering column was already replaced due to a recall. The dealer said they could replace the steering column at my expense. If the steering column was already replaced, then why is the same problem still happening. I will not pay to have a new one put in when it only temporarily fixes the problem. I have read many complaints on this same issue. Some have caused accidents. I will not drive the car with my son in the car. I cannot believe that GM does not admit that there is a problem. What will it take for GM to correct the problem a "death".

- Bay City, MI, USA

problem #177

Jul 302009


  • 70,520 miles
The contact owns a 2004 Chevrolet Malibu. While driving approximately 40 mph at night, the power steering failed unexpectedly. The driver had to exert greater effort to turn the steering wheel. The vehicle has not been repaired and is currently not being driven. The failure and current mileages were 70,520.

- Salem, OH, USA

problem #176

Oct 172006


  • 22,000 miles
The contact owns a 2004 Chevrolet Malibu. While attempting to make a right turn, the power steering failed and caused the vehicle to drive onto the sidewalk. The vehicle has not been diagnosed by the dealer. The current mileage was 55,000 and failure mileage was 22,000.

- Burnszille, MN, USA

problem #175

May 132008


  • miles


I reported this to NHTSA and no contact from anyone. I own a 2004 Chevy Malibu. I have spent over $2400 to have this repaired. Failure of power steering indicator and a loss of power steering while driving this vehicle. I have had to paid to have 2 new GM steering columns installed in the last year and half. Have had the sensor adjusted on the new steering column. And I still continue to have this problem. I have written to GM with a less than acceptable reply. There is a serious matter and it appear nothing is being done. Are you waiting for someone to get hurt. Please look into this matter. GM sure is refusing. Unfortunately I do not have records from the beginning of the vehicles history for I am 2nd owner however, because I have already installed 2 new columns I can assure you that this has been going on for sometime.

- Milwaukee, WI, USA

problem #174

Jul 112006


  • 56,000 miles
The contact owns a 2004 Chevrolet Malibu. In July of 2006, the steering column was replaced at only 15,000 miles. Recently, the contact felt the steering loosen while driving 20 mph. On July 21, 2009, the steering knuckle failed and she lost control of the steering. She had to place the gear into park in order to stop the vehicle. A report was filed with the manufacturer. The current and failure mileages were 56,000.

- Rochester , NY, USA

problem #173

Jul 162009


  • 20,000 miles
This car is terrible. Not only did my brakes not work which made my car crash through the front of my house the steering has been replaced twice and the problem still exists. The electrical system has major problems. The blinker burned a hole through the lens cover and makes the horn, doors and lights not work. I have contacted GM several times over the last 5 years and they don't care because the warranty is out. Then you read how many people have the same problems. They got their bailout how about a bailout for the people who bought GM products. There seems to be no help for the consumer.

- Irving, TX, USA

problem #172

Jul 102009


  • 128,000 miles
The contact owns a 2004 Chevrolet Malibu. While driving less than 3 mph, the power steering failed. The contact drove forward out of a parking spot, but the steering wheel would not turn. She had to exert great force in order to turn the steering wheel. In addition, the check engine light illuminated on the instrument panel. The manufacturer would not assist because there were no recalls for the steering. The manufacturer referred the contact to NHTSA. The vehicle has not been repaired. The current and failure mileages were less than 128,000.

- Newtone Falls, OH, USA

problem #171

May 202005


  • 32,000 miles


Power steering keeps failing. Some days it works fine the next time it is jerky, loss of power steering. Have had it looked at 4 times each time the replaced steering gear, stabilizer bars, rack and pinion steering. This last a few months then same issue over and over. No its gone again and have lack of power, power failure, clunking in steering column. This is a safety and recall issue in my books. Was told by one dealership until they design new parts nothing can be done well its 5 fives of this now.

- Edmonton, 00, USA

problem #170

Jul 252008


  • 46,000 miles
I had a problem with the power steering the car malfunctioned twice (meaning the car started slide and I lost control of the car)both times while I was stopping for a light the check engine light never came on until the second time. I stopped and turned the engine off and restarted the car. I had no power steering after that point.

- Barnardsville, NC, USA

problem #169

Aug 062008


  • 45,000 miles
My steering wheel got locked when I was making a right turn. I almost hit another driver (about 40 cm from him; he was about to make a left turn on that intersection). After restarting the engine the power steering came back.

- Ann Arbor, MI, USA

problem #168

Jun 202009


  • 155,000 miles
I have been having problems with the power steering just going out for no reason at all. There is a slight clacking noise and the steering wheel fights with you to make a turn. Some days its fine and other days you fear for your life. I see online thousands of complaints about this ongoing problems. No recall!!! what do we have to do to get a recall....blood shed! there has been tons of wrecks, near wrecks, and money out of pocket to fix this problem and money out of pocket on damage to the auto because of this! what do we as a customer do"?!!!???"!!!!!!!! right is right! its General Motors that should fix this before someone has to die!!

- Albertville, AL, USA

problem #167

Jun 222009


  • miles
Power steering in 2004 Chevy Malibu goes out on a daily basis.

- Lombard, IL, USA

problem #166

Jun 162009


  • 62,000 miles
At least 3 or 4 times in the five years I've owned my 2004 Chevy Malibu my power steering failed during driving on the roadways causing me distress and danger to myself and others. Even though I got this "repaired" at the dealers, I feel like the power steering is about to fail again any day now. I'd like the dealer to pay for the repair instead of me paying for it. I feel like the dealer didn't repair the problem properly while under warranty but just put a band-aid on the problem. Now it is out of warranty and needs the expensive repairs. Please advise. Thank you.

- Grapevine, TX, USA

problem #165

Sep 062007


  • 41,000 miles
Power steering light came on and steering wheel would not turn. Had to turn car off then back on to be able to turn steering wheel since it was locked up. This has been happening constantly since the first incident. Sometimes you have to cut the car off several times and back on just to be able to drive it. This is extremely dangerous because you lose all ability to turn car. Lucky for me this hasn't happened going down the road yet only when sitting in a store parking lot or at home.

- Cartersville, GA, USA

problem #164

Jun 032009


  • 1,234 miles
We have had problems with the power steering on our 2004 Malibu almost from day one. After filing a complaint with the BBB a Chevy rep contacted us, got the column replaced and some other things and gave us an extended warranty. Several times since then we have taken it in because the power steering failure came up again but no problem was ever found. Evidently these were not logged in because when we talked to Chevy about these did not show up. Now, every afternoon when she gets in it to come home the ps goes out. The car just turn over 100K but to me this is an ongoing problem and Chevy should take care of it.

- Watauga, TX, USA

problem #163

May 232009


  • 57,000 miles
My car was diagnosed as needing a new motor put in my steering column. This is a known issue and I have spoken to Chevy about it. They do not care because I am not the original owner and their "customer satisfaction campaign" to replace this part for free expired at the end of January 2005. My power steering light comes on almost every time I start the car and I have had problems with it. Luckily my husband was driving when the power steering went out. If I had been driving I might not have been able to make the turn and I would have gotten into an accident. Maybe that would get Chevy's attention! under the report for ODI's investigation into this matter they said that the driver's ability to steer this "relatively small" and light car was not impacted greatly. That's completely untrue. I'm an average-sized female who has a 16-month-old daughter. Every time my daughter gets into my car, this becomes a safety issue, despite what everyone else has decided thus far. I'm taking this problem to my local news channel. How can GM wonder why they're in bankruptcy when they don't back their faulty product??

- Kalamazoo, MI, USA

problem #162

May 302009


  • 110,092 miles
Loss of power steering while driving 2004 Chevy Malibu. No accident resulted as going down a straight road. Heard a noise when turning the vehicle for the past week and now no power steering thought it had to be a bad ball joint but after research it turns out to have to deal with the electronic power steering. Shut vehicle off and started again and the power steering was normal. Will need to replace the entire steering column. Very dangerous if I wasn't going down a straight road as I most likely would have been unable to turn.

- Iron River, MI, USA

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