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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
45,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban engine problems

engine problem

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2002 Chevrolet Suburban Owner Comments

problem #6

Nov 102014

Suburban 8-cyl

  • 150,000 miles

A D V E R T I S E M E N T S

Traveling on hwy 35 in dallas Texas and message appeared on instrument cluster "reduced power mode". vehicle speed dropped to 20 mph (posted speed was 70 mph). Had to have vehicle towed to dealership and a fix has not been determined. The dealer so far has charged me $900 and it did not fix it.this same problems been posted on GM forums, GM truck forums with these same results. There are hundreds or maybe thousands of complaints for this issue. It is very unsafe.

- Red Oak, TX, USA

problem #5

May 182012

Suburban

  • miles
I have been dealing with this problem with the ABS system for over 2 years and have replaced all the sensors brakes and hubs on my Suburban, I have been reading all the customer complaints and Chevy is well aware of this issue.my ABS system runs when it wants prevents my car from properly stopping and when I reported the issue they told me to pull the fuse so the pump would shut off, so I am driving around with no ABS system and we just had the sensors replaced again as well as the hub and the same thing is happening with the pulsating of the break peddle and the running pump I would think Chevy would do a recall with all the complaints..

- Elwood, IL, USA

problem #4

Oct 102010

Suburban 4WD 8-cyl

  • 120,000 miles
Vehicle will stall on occasion while driving down the road. Acts as if the accelerator is not working causing the vehicle to come to a stop while trying to apply the accelerator pedal. This has happened at least 3 other times since purchasing the vehicle new. The first incident happened at about 10,000 miles on the vehicle and the last incident happened with a little over 120,000.

- Ripley, WV, USA

problem #3

May 022002

Suburban 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Contact owned a 2002, Chevrolet Suburban. He filed a complaint before, and his ODI number was 10099685. While driving vehicle completely shut down. Consumer had to wait for about 15 minutes before starting it again. Consumer stated that he had this problem since purchasing the vehicle. It stalled intermittently. Consumer had the fuel pump replaced a total of five times. Also, fuel filter had to be replaced several times. Consumer stated that onstar called the problem code red. Consumer was told not to drive the vehicle. At 70 mph the vehicle would surge and lurch. Consumer stated that a clanking noise was heard when turning a tight corners. Also, there was an additional incident on 8-26-04.

- Port Orchard, WA, USA

problem #2

Apr 152003

Suburban

  • miles
Vehicle suddenly accelerated while in carport, crashing through a fence and colliding with a house. A bystander sustained severe facial injuries as a result. Neither the front driver or passenger air bags deployed.

- Orange Park, FL, USA

problem #1

Apr 152003

Suburban

  • miles
The consumer was backing car out of carport and lightly hit a tree with the left rear bumper. Consumer was attempting to place vehicle in park, but had only gotten to neutral when truck suddenly accelerated forward. Truck crashed into a fence and the house resulting in severe facial injuries to a bystander.

- Orange Park, FL, USA

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