7.1
pretty badTypical Repair Cost:
$400.00
Average Mileage:
48,676 miles
Total Complaints:
17 complaints
Most common solutions:
- lubed steering shaft (8 reports)
- not sure (6 reports)
- replaced drive shaft (3 reports)
steering problem
This problem may be covered under warranty. Ask your Chevrolet dealer.
Helpful Websites About 2004 Chevrolet Suburban knocking with any turn of wheel
2007Jan 01
Suburban 5.3L
- Automatic transmission
- 27,000 miles
From what I've read , this should be a dealer fix paid for by chevy. I'm getting a Cherokee.
2009Jun 01
Suburban
- Automatic transmission
- 95,000 miles
Mechanic says they are replacing them on lots of vehicles. It's a defective part from the supplier and they routinely fail. It's only the fourth major service issue. The next vehicle is a Honda. We're done with GM and Dodge.
A D V E R T I S E M E N T S
2008Dec 01
Suburban LT 5.3L V8
- Automatic transmission
- 76,000 miles
Clunk or popping noise and feel when turning and going over small bumps. Dealer says $200 - $300 to fix. I definitely feel should be a recall or dealer fix. Appears a very common problem. And they want us tax payers to keep bailing them out? Good grief.
2008Oct 15
Suburban 1500 V8
- Automatic transmission
- 50,000 miles
This has been really annoying. I'm also noticing a "pull" on my vehicle to the right. Been told these are unrelated. W
2005Aug 22
Suburban LS V8
- Automatic transmission
- 15,000 miles
Besides all the other problems that I have taken the time to write about on this website, the last of the problems thus far, would be something that my wife just reported to me last night. This problem has re-occurred in the past and it is now happening again. We have the knocking noise when driving and turning the steering wheel. I have read other complaints and wanted to confirm to everyone reading these, that our 04 Suburban is doing the same thing and apparently the dealer has fixed this temporarily in the past and will have to fix it again...temporarily. It is disappointing to me that GM does not fix these problems under warranty and would go a long way with customer loyalty if they did. I am not sure if I ever want to own another American Made product again :(
A D V E R T I S E M E N T S
2007Dec 11
Suburban LS 5.3L
- Automatic transmission
- 82,000 miles
Your Chevrolet dealer knows all about the concern, USUALLY it can be taken care of by lubricating/grease.
2006Nov 21
Suburban Z 71 5.8L
- Automatic transmission
- 60,000 miles
The knocking in the front end gives me a constant feeling that the vehicle is unsafe. The problem is back and of course out of warranty now.
2005Nov 07
Suburban 1500 5.3L V8
- Automatic transmission
- 26,811 miles
Spent a lot of money on this vehicle. Shouldn't be having a problem like this so early. Spoke with dealer and he said it was common on this vehicle. Said he has had probably a 100 complaints for the same problem. It is the intermediate steering shaft. Cant be fixed by greasing shaft. They do have a replacement shaft that is supposed to eliminate this problem. To my understanding its around 150 to 200 bucks to have shaft replaced. Apparently Chevy won't recall it because its not a safety issue. What a bunch of chicken Sh ts. A multi billion dollar company makes something thats defective and because its not a safety issue they won't make it right. Pretty piss poor way to treat your customers. I do like Chevys and have not had problems with very many of them. But when I have had problems, The GM chevy people have been the biggest pain in the ass to deal with. EVEN THOUGH THEY KNOW THEY HAVE A PROBLEM HERE, THEY ARE NOT WILLING TO MAKE IT RIGHT. I think if I was GM I would be replacing that $150 part for my customers. THEY KNOW IT WAS A DESIGN FLAW. SURE WOULD HATE TO LOOSE A SALE OF A 30+ THOUSAND DOLLAR VEHICLE BECAUSE I WAS TO MUCH OF A CHICKEN SH T TO DO WHATS RIGHT. Think next vehicle we by will be a Toyota. They make some nice Suvs and trucks. Had a Camry a few years back and never had a many issues with it. When we did it was minor and the Toyota people did back flips to make it right. 200,000 miles and pretty much all we did is change the oil and timing belts when specified. Besides Toyota is really the only vehicle manufactured in America. Every one else like Gm and Ford are having their stuff built in Canada and Mexico.
2005Nov 07
Suburban 1500 5.3L
- Automatic transmission
- 28,611 miles
When you spend 26+ thousand dollars on a vehicle you don't expect to have problems this soon. Spoke with mechanic about this and they said it was a common problem. Said lots of vehicles like mine having the same problem. Said GM won't fix on a recall because its not a safety issue.
A D V E R T I S E M E N T S
2007Jan 12
Suburban 1500 5.3L V8
- Automatic transmission
- 85,000 miles
Third time for same problem. haven't taken it back this time yet. I think after this go around, I will sale this vehicle and buy from another manufacture.
2006Apr 07
Suburban 1500 5.3L V8
- Automatic transmission
- 56,064 miles
This is second time for same issue. Chevy still has not stepped up and did the right thing.
2006Oct 10
Suburban Z71
- Automatic transmission
- 33,000 miles
First time lubed steering column to fix under warranty - now at 58,000 and not under warranty had to replace to steering column to fix an obvious design flaw. GM needs to get on it and recall for this problem.
2007Aug 25
(reported on)Suburban 1500 V8
- Automatic transmission
- 55,000 miles
KNOCKING ON TURNING OF WHEEL AT 25,000-REPLACED DRIVE SHAFT UNDER WARRANTY NOW AT 55,000 MILES SAME PROBLEM--REPLACED DRIVE SHAFT AGAIN SAME DEALER STATES MANY OF THIS OCCURRING IN THIS MODEL--COST CLOSE TO $400--DEALER EXPECTS THIS TO BE A RECALL SOON.
A D V E R T I S E M E N T S
2007Sep 21
(reported on)Suburban
- Automatic transmission
- 30,000 miles
knocking when you turn the wheel.
2007Jul 03
(reported on)Suburban LT 5.7L
- Automatic transmission
- 30,000 miles
Knocking with any turn of the wheel. Lubed the steering shaft, was told that there might be continual problems with it
2006Nov 13
(reported on)Suburban LS
- Automatic transmission
- 18,000 miles
With minimal turning of steering wheel a continuous knocking occurs which you hear and feel in your hands. I was told by the dealership it is a "design flaw not a safety issue" and they will relubricate it as often as I need to have it done. I have had this done twice and it needs it again. Needless to say it makes any ride less enjoyable I've had cars over 10 years which provided a more satisfying driving experience. This truck is a LEMON! It only has 24,000 miles on it! I bought it brand new. See other posts for the other issues involve. I have spent way too much time at the dealership with this truck and will likely never buy an American made car again. After 9/11/01 we bought American to help support the economy.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your steering problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2008Aug 05
Suburban LT 5.3L
Dealer says this is a $350 repair job, but there is nothing wrong functionally, just noisy clunking sound when you turn and hit any slight bump at the same time.
Just another CHRONIC PROBLEM of this generation of Suburbans!!!
kfg1969
Omaha, NE, USA
SEND A COMMENT »