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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,257 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Suburban Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #12

Jul 102015

Suburban

  • 49,750 miles

A D V E R T I S E M E N T S

The dashboard on my 2011 Chevrolet Suburban 1500 has cracked in two locations. Both of these locations would be effected by an airbag activation with high potential for flying sharp plastic fragments that a) pierce the airbag or prevent its proper inflation or, B) injure or kill front seat passengers. Open-source research indicates this is a widespread and pervasive issue with General Motors vehicles of similar design (Suburban, Tahoe, Silverado, Avalanche, etc...) stretching over a period of several years-- at least effecting model years 2007 thru 2013 or more. Furthermore, every GM service center has experienced so many of these dashboard cracks that replacement of these parts has become routine. GM views this inherent design flaw as a warranty issue, not the endemic problem it actually is with potential for injury.

- West Monroe, LA, USA

problem #11

Jun 232015

Suburban

  • miles
My 2011 Chevrolet Suburban 1500 lt (in excellent shape) has multiple drivers side dashboard cracks and these cracks may affect airbag deployment by cutting the airbag if deployed possibly causing airbag failure when needed. On 6/23/15, attempted to have manufacturer (GM) replace the dashboard (thru local dealer - banner Chevrolet, new orleans). Dealer told me that GM would share the cost of replacement" my share would be approximately $500? why would GM share the cost of replacement, unless they are aware of a hereditary engineering design flaw causing the dashboards to crack ultimately interferring with the proper deployment and use of the airbag"

- Slidell, LA, USA

problem #10

Jun 162015

Suburban

  • 48,000 miles
Noticed the dashboard is cracked around the passenger side airbag. Have concerns that may cause a safety risk if improperly deployed.

- Lawrenceburg, KY, USA

problem #9

May 012015

Suburban

  • 77,000 miles

A D V E R T I S E M E N T S

My 2011 Chevy Suburban has two cracks on the dash, both connecting to the airbag. I have concerns of this weakening the dash which could cause sudden deployment of the airbag. I also have concerns that in the event of deployment, , pieces of broken plastic could cause injury, as did in an accident of another vehicle. My vehicle has been garaged for a year when not used. It was previously owned before that. This is my sixth Suburban. The kind of money we pay for these, even preowned, should cover better than the plastic dash that's falling apart

- Lubbock, TX, USA

problem #8

May 122015

Suburban

  • 86,289 miles
The contact owns a 2011 Chevrolet Suburban. The contact stated that none of the instrument panel indicators were working and the ABS warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 86,289.

- Columbus, IN, USA

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problem #7

Sep 012014

Suburban 4WD 8-cyl

  • 45,000 miles
There are two cracks in the dashboard, one over the driver console and one on the top left of passenger airbag....nothing has occurred to cause these cracks, but I am afraid if airbag is deployed, the dash will break up and hurt us.

- Las Vegas, NV, USA

problem #6

Dec 212013

Suburban 8-cyl

  • miles

A D V E R T I S E M E N T S

The vehicle dashboard has developed major cracks in two places. One crack is adjacent to the passenger side air bag. The other crack is above the steering column. I am concerned that the entire dashboard will become shrapnel if the airbag system was to deploy. Additionally, the entire dashboard "flaps" when the vehicle is moving.

- Muscle Shoals, AL, USA

problem #5

May 012014

Suburban

  • 55,000 miles
Dashboard cracked above instrument panel and airbag.

- Santa Fe, NM, USA

problem #4

Oct 152014

Suburban

  • 120,000 miles
Noticed dashboard crack at left hand side of passenger air bag compartment and above instrument cluster on driver's side.

- Raceland, LA, USA

problem #3

Feb 152014

Suburban 8-cyl

  • 35,800 miles
My 2011 Chevy Suburban has two cracks on the dash, both connecting to the airbag. I have concerns of this weakening the dash which could cause sudden deployment of the airbag. I also have concerns that in the event of deployment, , pieces of broken plastic could cause injury, as did in an accident of another vehicle. My vehicle has been garaged for a year when not used. It was previously owned before that. This is my sixth Suburban. The kind of money we pay for these, even preowned, should cover better than the plastic dash that's falling apart. The warranty had just expired about 4 months before I bought it. It was still under the 36000 miles when the first crack was noticed but time had expired.

- Adkins, TX, USA

problem #2

May 252014

Suburban

  • 55,000 miles
Dash crack at passenger airbag.

- Bryceville, FL, USA

problem #1

Feb 212014

Suburban

  • 51,000 miles
Dash cracked next to the airbag panel on the passenger side. This could cause the airbag to fail to deploy.

- Little Elm, TX, USA

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