Print this page

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,606 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Suburban seat belts / air bags problems

seat belts / air bags problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Chevrolet Suburban:

Unsubscribe any time. We don't sell/share your email.

2011 Chevrolet Suburban Owner Comments (Page 1 of 2)

problem #36

Jan 132017

Suburban

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Conroe, TX, USA

problem #35

Nov 152014

Suburban

  • 75,000 miles
Dashboard has cracked without any intervening event. One crack on the right passenger side of the dashboard is directly on the top left side of the passenger airbag. I'm afraid if airbag was deployed shards of plastic would become projectiles or possibly interfere with the airbag operation. Another crack on top of dashboard is on the drivers side on the top left side of the instrumentation cluster is more than 5.5 to 6 inches long.

- Madison, MS, USA

problem #34

Dec 012016

Suburban

  • 85,600 miles
I have 3 cracks in the dash of my Suburban. 1 is in the far left, front corner of the passenger side air bag, and the other 2 are in front of the steering wheel, about 8 inches apart. My concern, aside from paying so much money for a vehicle and having the dash crack for no reason, is that the airbag being deployed on the passenger side may send plastic pieces flying at the passengers face. There is obviously a defect in the production of these dashes, as I have read other people state the same issue, in the same spots. I encourage General Motors to issue a recall on this part, as it could pose a dangerous situation in the event of an accident. The vehicle was parked during the period the dash cracked.

- Louisville, KY, USA

problem #33

Oct 192015

Suburban

  • 53,000 miles

A D V E R T I S E M E N T S

This vehicle has been garaged since it was new yet the dash board has cracks everywhere. There are cracks around the passenger side air bag which I am concerned for my passengers safety as it may be possible if the air bag were to deploy, plastic shrapnel from the defective dash may fly and injure someone.

- Phoenix, AZ, USA

problem #32

Jun 152016

Suburban

  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Livingston, TX, USA

Search CarComplaints.com for these popular complaint phrases...

problem #31

Jun 012016

Suburban

  • miles
I had a crack in my dashboard at the corner of where my airbag is stored. This crack could impact the proper execution of the the airbag being deployed. I purchased this vehicle used an at the time it was a hairline crack which led to a large crack and a break in the dashboard.

- Pacoima, CA, USA

problem #30

May 022016

Suburban

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 16V3810000 (air bags); however, the GM representative refused to repair the vehicle. The contact was informed that GM was attempting to dispute the recall. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Houstion, TX, USA

problem #29

May 162016

Suburban

  • miles
Takata recall. The contact owns a 2011 Chevrolet Suburban. The contact stated that the recall notice for NHTSA campaign number: 16V381000 (air bags) was received in May. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Loxahatchee, FL, USA

problem #28

Sep 012016

Suburban

  • 120,000 miles
The dash on the Suburban has cracked in 2 places. 1 behind the steering wheel and the other behind the passenger airbag area. This is very annoying and noisy, not to mention the danger with the airbag right there.

- Ozona, TX, USA

problem #27

Sep 192016

Suburban 8-cyl

  • 50,000 miles
Takata recall. We have not received information from Chevrolet about when/how they will fix this defect. Need help please. Thank you.

- Redondo Beach, CA, USA

problem #26

May 142016

Suburban

  • 33,500 miles

A D V E R T I S E M E N T S

Although GM says that the truck is safe, I feel that driving a potentially lethal truck with defective airbags, whose condition is made much worse because of the heat and humidity of sw Florida, I do not feel it is safe at all.

- Naples, FL, USA

problem #25

Jan 052015

Suburban

  • 53,000 miles
Dashboard has a crack by airbag and another is starting on top of steering wheel and is spreading. Never used any products on dash just damp cloth to dust. Worried if airbag deploys sharp objects from dash will cause injury.

- River Ridge, LA, USA

problem #24

Jun 202015

Suburban

  • miles
The dash is cracked around the corner of the passenger airbag. In the event of an airbag deployment, the cracked dash could become a projectile and cause harm to occupants.

- Thomasville, NC, USA

problem #23

Jan 252016

Suburban

  • 65,000 miles
65,000 miles on 2011 Chevrolet Suburban and the dash has multiple cracks. Concerned that one of the cracks is next to passenger airbag. Worried about shrapnel in a collision.

- Stevenson Ranch, CA, USA

problem #22

Jan 032016

Suburban

  • miles
Significant stress fractures on the dash against the air bag on the passenger side. I'm concerned about dash fragments could injure the passenger or puncture the airbag in a crash rendering it ineffective.

- Helotes, TX, USA

problem #21

Feb 182015

Suburban

  • 99,000 miles
Dashboard shows cracking around passenger airbag deployment section, as well as forward of the driver's instrument cluster. These cracks developed while the vehicle was stationary.

- Sanford, NC, USA

problem #20

Sep 152015

Suburban

  • 0 miles
My dashboard is cracked over the steering wheel but most people are complaining of the dash being cracked around the airbag. GM refuses to repair.

- Newport, NC, USA

problem #19

Jan 042015

Suburban

  • 75,000 miles
Dashboard cracking at passenger side airbag and driver side above speedometer

- Frisco, NC, USA

problem #18

Aug 312015

Suburban 4WD 8-cyl

  • 80,000 miles
Vehicle developed two cracks on the top of the dashboard assembly. One crack is located on the passenger side of the vehicle, running from the forward-left corner of the passenger side airbag to the defroster vent. The other crack is on the driver side, inboard and slightly forward of the instrument panel "hump." Cracks discovered while vehicle was stationary. I understand this to be common, known manufacturer defect for this vehicle and related General Motors vehicles (e.g., GMC Yukon, Yukon XL, Avalanche, Tahoe, etc.). this is a safety issue due to the location of the cracks potentially affecting passenger side airbag deployment, creating a dangerous shards of flying plastic in the event of a passenger side airbag deployment, the potential negative impact on the structural integrity of the dashboard and subsequent non-compliant performance during a collision, and potential dust and water intrusion into the interior of the dashboard through the cracks which would affect the various electronic components located in the dashboard interior.

- Arlington Heights, IL, USA

problem #17

Dec 012015

Suburban

  • 50,000 miles
Dashboard cracking potentially affecting the use of the airbag and the electrical components under the dashboard on the drivers side.

- Austin, TX, USA

Read the next 16 complaints »

Not what you are looking for?