This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I've been into the service department over 6 times for the same issues. This car is so unsafe to drive. I believe this is a transmission issue. My car creates a very hard jerking when switching gears or speeding up. It also shakes when the air conditioning is on and I am only getting about 15 mi to the gallon when it should be 27. I've left multiple complaints since I have had this vehicle, worked with the device department, worked with Chrysler and the situation and safety concern is still not rectified. Please look into this. It's my only transportation and I would like to keep myself, my 3 babies, and other drivers safe. Thank you!
Takata recall, my vehical was completely still, outside of my family home getting into the car with my 1yo. I have had problems with my key fob before so I didnt think anything of it. Tried to go and start my car and my speedometer read 'key fob not detected' but my car crank any way and let me drive 20 minutes out to visit a family member. Once we got back in the car to go home, my car would not crank, due to a computer failure to ready my key fob, had to get it towed to the dealership where I found this out and is costing me around $500 to pay for.
Car had been parked for about 5 hours. When I went to restart car made a noise like it was struggling to start. Turned car off and check oil appears to be full. Went to restart car and it would not restart. Multiple attempts were made to start car and while all lights and beeping came on car would not start again over a 15 min period. Can not push break down and when push the start button nothing happens. Car has also stalled out multiple times while driving in the last year. Chrysler dealership states its due to oil and it appears car is burning oil very fast. Chrysler states that the car will not start due to a safety mechanism to not allow the engine to overheat due to low oil. As oil has appeared full and checked multiple time unsure as to why the car would do this.
2016 Chrysler 200S with just over 27,000 miles started on fire due to as of yet undetermined cause, 1000 miles after being inspected by 2 dealerships, and about 2000 miles after oil change and inspection by a third dealership. The car was declared total loss by state farm insurance. ([xxx], mike O'brien) the car was listed in well maintained condition at the time of loss. At this time state farm has been told by there corporate that no further investigation as to cause will be conducted. The fire happened on the side of 275N near eureka road exit on 9 April 2019. My wife [xxx]. (Michigan state police metro South post #22, [xxx]) -oil changed at Suburban Chrysler in novi before leaving for the approximately 1000 mile trip and week in fl. -during stay, the car smelled hot so she took it to sunset Chrysler ([xxx]) in sarasota, fl. Personnel at dealership were rude, and told her her car's state of cleanliness was causing the smell. -my wife needed to drive home in a couple of days and was still concerned. One thing that I had her check was coolant which was low and had not been noticed by sunset. She then took the car to a second dealership (douglas Jeep Chrysler Dodge Ram, fl ([xxx]) for inspection. Douglas, while more polite, conducted coolant system and other checks, but determined there was no issue with the vehicle. The service department guaranteed my wife that the vehicle was safe to drive back to Michigan and even went on to say that they would not let an unsafe vehicle leave the shop. -that same night I contacted Chrysler who initiated their own investigation. ([xxx])fca refused to comment on the source of the fire or to honor the warranty on the car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When I'm driving the car shuts off and also when I turn the corner or hit a bump the buzzer goes off and then it shuts down also it has a very poor gas mileage and I get a tournament the shock from the car while I touch it. When I am driving at a normal rate of speed or if I go to take off it will shut off if I'm in the passing lane for unknown reasons it shuts off when I touch the brakes or if I'm sitting waiting for light it makes a humming noise. All of this happens only when the car is in motion this started back in February 2018 and still continues to this date today's date is May 13, 2019
- Egg Harbor Township, NJ, USA
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I was driving down the road and while accelerating, my car suddenly jerks really hard forward. My engine starts knocking really loudly & I started to smell burning oil. The car was smoking & could have lead to a very serious accident. Now as the result of Chrysler 200 being such a failed model, I was unable to continue making payments and fix the vehicle, now I'm $22,000 in debt.
I start driving and it turns off the whole engine without a warning. It is extremely dangerous as in many instances I was driving and making turns in mid traffic the car shuts off no warning at all. Then I have to put it into park and it takes a couple of push starts to start up. I read a lot of other people have the same issue and Chrysler isn't doing anything about this. I maintained the car well since I bought it last year in 2018. A Chrysler 200 2016 car.
While driving the hole system will shut down at random times. All the screens all things that light up. Not every time, but sometimes. Then when you go to switch gears to back up the back up camera doesn't always switch to back up. It will stay on the same screen or go black. This part actually happens a few times a week.
As I am driving car will cut off and tell you to shift the car to park. It then will stall when you try to start it back up. This happened on the interstate and the street while in motion.
Conducted pre-trip safety inspection of the vehicle. All lights, mirrors, gauges, and safety belts appeared to be in good working order. There were no active warning lights, fuel level was approximately, and odometer log was accurate. The vehicle showed no signs of mechanical defects to include vibrations, unusual noises, or odors during initial operation. The vehicle was relatively clean inside and out. The only unusual detail we noticed was the presence of several ticks (parasites) inside the vehicle. 0900: Arrived on site at blue springs lake and parked the vehicle on a gravel road with other gov vehicles. 1000: Drove vehicle approximately three miles to a gas station to use restroom and returned to worksite. The vehicle, once again, failed to exhibited any abnormalities. 1315: Left worksite traveling eastbound on hwy 40 at 55 mph. All four windows were up with ac on full. Ambient temperature was approximately 90F. 1320: Slowed to approximately 35mph as we approached a red light. I noticed white smoke in the rearview mirror. We came to a complete stop at the light and observed white and black smoke coming from under the hood. I immediately turned off the air conditioner and checked the temperature gauge (25% of max). I pulled into the right turn lane and drove approximately 50 feet to an empty parking lot. We exited the vehicle and observed orange flames underneath the engine compartment. I instructed Mr. Baker to call 911 and report the fire along with our location. I searched for a fire extinguisher under the seats and in the trunk without success. A few seconds later a good samaritan in a work truck stopped and knocked down the flames with his fire extinguisher. Mileage = 42,351
The vehicle stalls while in motion. On three occasions, it has stalled in the middle of an uphill right turn onto a city street. On an additional three occasions it has stalled while on a flat road, in motion.
Vehicle was being driven to dealership for mechanical issue and caught fire on the way. Vehicle became fully engulfed. The VIN provided has no displayable records.
The car first started off with the screen turning on and off while driving..we didn't think much of it however a few month ago the car began to turn off in the midst of driving. Before turing off the car would begin to yank as if resisting. We proceeded with purchasing a new battery. That was 4 month ago. We are now here 12/2018 and the car has once again started to yank while driving, turn off when going 10-40 mph and now has the check engine, traction and voltage light flashing. Once it is turned off and turned back on after a few mins. It's as if nothing ever happened. All this happened while driving in city street and turning.
Parking brake will spontaneously engage while driving on city street going less than 15mph. Check turns on but no codes and will not turn off. Biggest issue lately is that car does not recognize key fab. Batteries have been changed and neither key fab is recognized. Car can be started, get out and get back in and fab is jot recognized. Has left me stranded many times. Then when go back, it suddenly works.
My car is burning more oil than it should and the car does not warn you when you are completely out of oil. Instead, it allows you to drive the vehicle and while on the road, it shuts off. I have had my oil change completed 2 weeks ago and I have driven 1,000 miles since then. My oil level is now below the min level. This vehicle does not have a dashboard indicator and the "oil life" percentage is not accurate.
I had a 2016 Chrysler 200 limited. If you need to have 18,000 miles on the vehicle yet and I bought it brand new. On June 5th 2018 I had to drop my daughter off at school I was about eight blocks away from her school and a gentleman pulled me over to let me know that I needed to get out my car because underneath my car was on fire. So I turn the corner to get away from the school in the park cars cut the car off and got out the car next thing I know the car blows up the fire department comes and put the fire out. But my car is at a total loss. No one knows why the car caught on fire or blew up because they said it's too much damage done to the car.
As I was in motion going about 20 mph with the car in drive (D), the car displayed a message as seen in the photo that states shift to park (P) to start. As, that message is displayed the steering wheel and the brakes lock up while the car is slowing down so you cannot shift the car to park until the car has come to a complete stop. Once the car comes to a complete stop, I shifted my car back to park and tried to restart the car. The car wouldn't restart right away. The engine and transmission would make a noise as if it were trying to start with the RPM's fluctuating to about 3 (3000 rpms) then go back to 0 then jump to 1 (1000 rpms) then back to 0 rpms where the engine would give out. I would have to wait a minute, while in the middle of traffic, then it would restart and run normally again. I called Chrysler corporate, due to the fact of having the whole transmission replaced while under warranty due to a transmission problem that grew after purchasing the car. Leslie from Chrysler gave me case id #: 34798487. I scheduled an appointment with darcars Chrysler Dodge Jeep Ram of silver spring located on 12511 prosperity dr, silver spring, md 20904 to bring the car to get serviced and the issue looked at on August 7th 2018 at 10:45 am. I am currently waiting for a diagnosis of the issue to be addressed by the dealership. Please see pictures attached for more information.
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- Sandy, UT, USA