This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chrysler 300. The contact stated that the vehicle failed to shift from park. The contact had the vehicle towed to a private mechanic who replaced the gear shifter. The manufacturer was contacted about the failure. The failure mileage was 82,512 and the current mileage was 102,000.
Upon starting automobile to go shopping depress brake pedal to put transmission in reverse gear shift would not unlock could not get it out of park car had to be flat bedded to Dodge dealer. For repair.
Car stalls after refueling (even without overfilling). Never has trouble starting up again and then drives normally after it stalled 3 times in a row over 5 miles from refueling station.
Rather than ask for a recall. Chrysler is having customers pay for the repairs, while they needed three different shifter(clips) to remedy their defective design. I have written them a letter stating my concerns but they have denied any responsibility. Chrysler has repaired or re-designed the gear shift mechanism 4 times. They refused a recall notice, but stick young families with a $500 plus repair bill, due to their faulty shifter assembly. I paid for the repairs and do not want anything from them, but to know they have taken advantage of unsuspecting families...updated 12/17/13
The contact owns a 2005 Chrysler 300. The contact stated that when shifting into park, the vehicle unexpectedly rolled forward. On a separate occasion the gear lever would not shift out of park. The vehicle was towed to an authorized dealer where the transmission cup plug was replaced. There was a recall under NHTSA campaign id number 05V460000(power train) however, the contact's VIN was not included. The manufacturer was made aware of the problem. The approximate failure mileage was 127,000.
- Welsh, LA, USA
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I was intending to back out of my driveway when I was unable to move my floor shifter out of the park position. There was nothing I could do at this point. I had to make other arrangements for transportation. The cost of repair is estimated to be around $500. I have spoken both with the dealership and Chrysler customer service. Chrysler took my information including my vehicle mileage of 54000. I was told there was not anything they could do for me. A high number of other 2005 Chrysler 300 owners have experienced this exact problem. It is a problem with the transmission shifter interlock lever. Chrysler has issued customer satisfaction notification K39. Their explanation on how they reach their determination as to which 2005 Chrysler 300's they will service free of charge is unconscionable. I would like to mention that I also feel that this problem is a safety issue. I ask that the NHTSA research this fact. I can see this happening after a mother pulls to the side of the road to tend to her child. I can see this happening after I pull to the side of the road to tend to my ailing mother of 82. These are potentially dangerous situations. Please look into this matter. It is unfair to the purchaser. It is unsafe for the public. Thank you.
My car was purchased in November 2004 and it is a 2005 one of the first models sold... there was a recall on the shifter plug my car not being able to go from the park position..I filled a claim with Chrysler they called me and said my VIN number was not recalled I am wondering why... my car was bought in November 2004 and it was a 2005...but they wont send me a letter or show me the VIN numbers that were recalled. I am very dissatisfied with them at this point.
I went to the post office, parked and cut the car off. When I got ready to depart. I cut the car on and attempted to change the gear into reverse. The gear would not move into reverse. So I put the car back into drive, and had enough space to go forward. I drove home. When I arrived, the gear would not stay in park. The car start rolling and I had to cut the ignition off to stop it from rolling. The gear shift is still in drive. Had to secure it in place by putting bricks behind car to keep it from rolling out of driveway.
The contact owns a 2005 Chrysler 300. The contact stated that the parking gear failed to shift into drive. The vehicle was neither diagnosed nor repaired. The manufacturer was notified. The approximate failure mileage was 150,000.
Drove to work fine but when I returned to the vehicle after work it would not release from "park". had to have vehicle towed. After researching online this seems to be a very common issue. Not sure why there wasn't a recall?
The contact owns a 2005 Chrysler 300. The contact stated that while parked, the gear shifter could not be shifted into drive. The vehicle was inspected by an independent mechanic, who stated that the gear shift lever was fractured. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 128,000.
The contact owns a 2005 Chrysler 300. The contact stated that after starting the vehicle the gear shifter failed. The vehicle was taken to the dealer for diagnosis where it was stated that the gear shifter needed to be replaced. The vehicle was repaired and the manufacturer was not notified. The VIN was not available. The approximate failure mileage was 138,000.
A common problem on all 2005-2007 Chrysler 300. The interlock latch device spring hook broke and disabled the vehicle. The vehicle was stuck in park. Chrysler refuses to acknowledge the problem on all vehicles and only recalled a select few made in certain areas. The problem occurs enough that private manufactures are making replacement part for this specific defect. See www.custombilletstore.com/genuine_billet_tech_pink_thingy_replacement_P/1028.htm.
Submission from re recall K39 and exclusions. The consumer stated he experienced the exact problem that was addressed in the recall where the gear was stuck in park. The consumer was informed his vehicle didn't have the mopar replacement part installed prior to June 24, 2007, and therefore the recall did not apply to his vehicle. The consumer would like Chrysler to acknowledge the defect and pay for the repairs. Updated 04/30/13 updated 05/06/13 updated 06/10/13
The contact owns a 2005 Chrysler 300. The contact stated that the gear shifter would become stuck when attempting to shift out of park. The contact made several attempts to release the gear shifter but was only able to shift into drive or reverse. The vehicle was inspected by a dealer, who stated that there was a recall for the failure under NHTSA campaign id number: 05V460000 (power train) however, the contact's VIN was not included in the recall campaign. There were no repairs performed on the vehicle. The failure mileage was 45,000. The current mileage was 68,000.
The contact owns a 2005 Chrysler 300. The contact stated that the gear lever would not shift out of park unless the lever was manually released with a screw driver. The vehicle was taken to an authorized dealer, who advised the contact that the VIN was not included in NHTSA campaign id number: 05V460000 (power train). The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 90,000.
On 3/9/2012 I went to drive my car, as I was putting the car in reverse I found that the gear shaft would not engage, I did everything to get it to engage, but it wouldn't budge, after a while I gave up and contacted the Chrysler dealer who instructed me on how to get the bracket to move. After several attempts it (the bracket) moved, allowing for the gear shaft to move out of park. I took my car in for service and was told that the part might have been under recall, I contacted the Chrysler corporation and was told that even though transmission cup plug bracket was under recall for certain Chrysler, Dodge, and Jeep my car didn't fall with in the parameter of the VIN number. I paid for the repair. I would have agree to this had I not had this problem prior to the date above. Once before the gear shaft wouldn't move, but someone helped me get it to move, that was several years ago. Had I known about the recall then, I would have contacted the NHTSA sooner. The problem that I have with Chrysler is that they know that this part is faulty, but the company is only choosing to fix the (bracket) on certain vehicles. What above the 1000's of Chrysler 300 owners who have experienced the same problem, where is Chrysler responsibility to us-left-holding-the-bag customers. My car wasn't free, I paid hard earn cash for my car and I want Chrysler to honor its product. If there was a recall, and a multiple amount of customer have experience the same problem, then Chrysler should be willing or made to help with the price of repairing the vehicle, even if those customers where not part of the recall. Vehicles breakdown everyday and I truly aware of this, but I'm not the one who placed a faulty part in my car. This is not just above natural wear-N-tear, but about a problem that the manufacturer itself saw, and chose to only assist a selective few. This about fairness?
The contact owns a 2005 Chrysler 300. The contact stated that he started the vehicle and exited when the vehicle independently accelerated and crashed into a wall. There were no injuries. The vehicle was not taken to the dealer for inspection and was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 65,000.
Second shifter was installed 9-4-2008, mileage was 37454. At cost of $508. The car almost immediately needed the brake stepped on numerous times to allow the transmission to release so the car could be placed in gear.9-19-2012 the car was again taken to naples Dodge, where another shifter was installed at a cost of $560. The second unit was 4578029ac the third 68091343aa. A new clip has been added to correct the problem which has occurred in avengers, sebrings, etc. Rather than ask for a recall. Chrysler is having customers pay for the repairs, while they needed three different shifter(clips) to remedy their defective design. I have written them a letter stating my concerns but they have denied any responsibility.
The contact owns a 2005 Chrysler 300. The contact stated that the gear shifter became stuck in park. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in NHTSA campaign id number: 05V460000 (power train:automatic transmission). The vehicle was not repaired. The failure and current mileage was 80,000.
A D V E R T I S E M E N T S
- Poland, OH, USA